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1990 Fruitdale Ave, San Jose, CA, 95128, United States
Get directionsI wouldn't advise anyone to put their love ones in White Blossom. It's not all the employees claim it to be. Patients sitting in the lobby with stinky diapers sitting in wheelchairs. My mother was there for one month and she hated every moment being there. She even cried not to leave her in there. She was sent there for rehabilitation she didn't like the way they treated her in physical therapy so she refuse to have physical therapy done. So they stop doing physical therapy on her they never got her out of the bed. Rather ... read more
Business response:
Hi Gretchen, Thank you for taking the time to leave us your feedback. Though I'm disappointed to hear about your mother's experience, I would like to learn more from you so that we can improve. Please give me a call at your convenience. Brady, (408) 998-8447
My grandmother was here after her hip replacement surgery. Her care at this facility improved only after I showed up to complain and a formal grievance was filed. The front of the facility and the lobby are beautiful, but misleading. The rooms are nothing like what you see in the lobby. They look like Motel 6 rooms. Dirty floors, wires hanging, thin curtains separating 2-3 occupants to each room. My grandmother arrived around 7pm. She was told since she arrived late that she missed dinner. Only once I got there was she ... read more
Business response:
Hi Jen, Thank you for letting me know about your grandmother's experience. While I can't discuss specifics of her case online, I would love to chat offline to learn more and address your concerns specifically. Please give me a call when you have a moment to talk: (408) 998-8447.
I am leaving one star because if you have an issue and you complain about it you get retaliation I posted a post last week they took it down her fear retaliation but only certain people care the issue I had last week has been addressed time management and hopefully
Well, first I want to complain about Brady O'Shea, an administrator at White Blossom. I called to complain about there not being enough staff and my mom missing her 2x/day nebulizer treatments and 3x/day eye drops, and all he wanted to do was spout off statistics about how many hrs. is the minimum state required nursing hrs. of 3.5 per patient and that their nursing home was at 3.8. there are 153 beds, which would require them to staff 40 nurses per shift. I asked him what their nurse to patient ratio was, and he said he cou... read more
My mothers purse was stolen at White Blossom Care Center and there were $2226 racked up on one of her credit cards that started on July 18 she was admitted on July 17 in the evening. Her roommate told me that someone said to her you can't have your valuables her wallet in the room and that she was taking it to the safe I went to the safe yesterday and asked for them to pen it to look for it. Not there. Yesterday I was told the inventory list didn't show on the admit date. I ask for this days before and her purse was listed... read more
Business response:
Hi Jennifer, Thank you for reminding us of this issue. I'm so sorry to hear about what happened. I have already notified the police department and state agencies. Please reach out to me at your earliest convenience and we will do our best to continue resolving this with you. (408) 998-8447
Where should we start? Parent suffered a stroke and paralyzed on left with speech and physical impairment. Placed in a room with a broken TV and sliding door leading to the outside patio near street not locking for 1 week before being fixed. Dentures randomly missing one day? I am first informed facility will provide 50% of cost. Then a week later Facility takes zero responsibility for where they went. I have a parent who can't walk, has one functioning leg and arm, limited vision and memory loss from stroke. But I'm inform... read more
Business response:
Yolisma, To protect the patient's privacy, I can't discuss specifics online. But, I am available to talk offline if you'd like additional clarification on this issue. Please give me a call when you have a moment. Thanks, Brady, Administrator (408) 998-8447
I agree with other reviews - nobody answers the phone - 408-998-8447. I tried to reach my mother who was recently admitted, called 3 times, let the phone ring until it automatically disconnects. This is very pathetic service when you have a loved one at the facility, yet you live far away enough not to be able to visit on a daily basis.
Business response:
Califas, Thank you for taking the time to leave us your feedback. I realize how important it is to connect with your loved ones and I'm so sorry that we missed the mark. While we work to improve our phone etiquette, please feel free to call or text me at 949-202-7753 should it ever happen again. Brady, Administrator
Every time I call in to speak with my father - I never reach him! Between the front desk receptionist and the nurse's station - it takes 6 to 7 phone calls to reach him. Is it some kind of game?!?!? I get put on eternal hold and I never get through - I literally have to threaten calling upper management to get through to him!
So I called three times started at 7:48pm to 7:52pm it just rang several times then it stopped no one answer. Where is the receptionist?
White Blossom Care Center has a 3.5 star rating with 305 reviews.
White Blossom Care Center is open now. It is open 24/7.