Willow Creek Healthcare Center

Rich A. 

on Yelp

6 years ago

I had my Dad for Rehab at this Facility for 16 days and he was given 5 baths was their for Rehab and wearing other patients dirty clothes I removed my Dad 4 days early because he was now unable too walk or feed himself The Director of Admissions CHRISTINA F was only interested in filling a bed for $$$$ Financial Gain and from SEEING and Hearing her staff only talk BS Please people if you care for your Loved ones don't place them at this Facility and I give Negative 's for their care of my FATHER STAFF SARGENT WWII VETERAN th... read more

Craig B. 

on Yelp

6 years ago

Wow Seeing all the Negative reviews of this place just wow.....doesnt surprise me one bit. Recently my 81 year old mother had a number of falls leading up to brain surgery and needing rehab so the decision was made to place her in 24 hour care and now unfortunately this place was recommended. Care is spotty at best if one doesnt keep on top of them, food is usually cold and disgusting not to mention late a lot of times, and my god if one has a Service Animal beware of an ensuing argument over "State Mandates" as they put it ... read more

Mario F. 

on Yelp

7 years ago

This place is not the place you want to place an aging loved one. My experience here has been horrible. My family has had to fight with them every step of the way from ensuring my grandmother's diet restrictions were considered for meals, medications were properly given, she was not left in wet bedding, and not neglected. If a patient does not have family on top of the care they will be ignored and neglected. She had personal items stolen from her. The floors many times were filthy. The majority of the staff is rude and unpr... read more

Carol F. 

on Yelp

7 years ago

This place is does not serve the patients meals on time, they are always waiting on them... They did not feed my dad when he was there, when he was in a semi-coma! Carol L. 

I C. 

on Yelp

7 years ago

Let me start off with this place is one of the worst places in the Central Valley for your elderly people. The facility use to be called Willow creek but now is called Genesis. My Aunt was in this place for two weeks in October 2018. She was 87 yrs old that broke her hip and was transferred here for rehabilitation. Well of course while there for rehab she got pneumonia. She became bedridden and incoherent most of the time. They had her in The rehab section but said she should go back to the hospital for the pneumonia. I was ... read more

Wesley E. 

on Yelp

8 years ago

Well, my dad has been here a couple weeks and leaving soon- would have given these people a decent review until an incident today. First of all, my dad is TOTALLY with it mentally. He's there because of a knee replacement infection. Today he left for physical therapy for 40 minutes, put his wallet in a safe place, came back and was missing $60. Seems it would be EASY to figure out who the theif is, but the facility has done NOTHING. This place employs CRIMINALS!!!!!!!!!!!!!!!!! 

Jake G. 

on Yelp

8 years ago

My grandfather is in the facility to rehab a broken femur. My observations have been frustrating. The food is late and it looks awful. The staff is hard to track down. They are on break every time I visit. I have visited for two hours and nobody comes in to check in on him. The staff seems disorganized, unfriendly and uncaring. Sometimes the nursing staff doesn't even know he has a broken femur. My grandpa has lost 11 pounds in two weeks. My family has to constantly advocate for him to get the services he is supposed to rece... read more

Rachel P. 

on Yelp

8 years ago

This place is absolutely awful. If I could give them 0 stars I would. The people here don't take care of their patients and are neglectful. They left my grandpa in a wheelchair in the hallway for over 8 hours with no food or water. They also over medicated him. This place is a joke and I highly recommend people take their loved ones some place else. 

Nonyourbiz V. 

on Yelp

9 years ago

My mom came in here after a stay at another rehab. She died 3 weeks after they discharged her too soon. I asked them repeatedly to keep her since she was not able to take care of herself. They released her w/ no special diet. They even said she didn't need 24 hour care, which lead my brother and sister to think she was healthy enough. She could not even walk or pee on her own, much less get up and cook all day for herself. She was left to die after being led to believe she was recuperating. Don't leave your loved one here. ... read more