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Willow Creek Healthcare Center

4.0

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Location details

650 West Alluvial Ave, Clovis, CA, 93611, United States

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4.0470 reviews
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John P.'s profile image
John P. 
rating
3 years ago

Very thankful for the staff at Willow Creek for the outstanding care given to my Dad John Pemberton during his stay there. Unfortunately he was not able to come home but entered into Heaven in January 2022. The Director Shayna Nagle was so warm, thoughtful and caring. She made sure that we were able to see my Dad regularly leading up to his passing. I highly recommend Willow Creek for any family needing care for a loved one. 

Business response:

Hi John! Thank you for taking the time to write this review! Your father was so lovely, as were you! Our greatest compliment is hearing form families like you and will relay to shayna your sentiments! Sincerely, our staff :) 

Shana H.'s profile image
Shana H. 
rating
3 years ago

Willow Creek is fantastic at easing transitions whether it is from the hospital to facility or facility to home. The admitting team is great. the therapy program and activities director are awesome. It is easy to see that these people care about their patient's abd due their best to heal the body, mind, and spirit of those who come through their doors. 

Business response:

Shana, thank you for taking the time to review our facility! We were grateful to be a part of the process in healing of your father! 

Janie H.'s profile image
Janie H. 
rating
3 years ago

My 92 year old Dad received the best care here for 1 week and after his broken femur (hip) surgery. I was able to view online all of the Doctors and Nurses posts about his condition, his progress and his medications. Every employee I encountered was helpful, knowledgeable and kind. The location is perfect only 5 minutes from our home. 

Business response:

Hi Janie! Thank you so much for your review of our facility. It really does mean alot to get this wonderful feedback! Your father was a pleasure to have! 

Lisa E.'s profile image
Lisa E. 
rating
3 years ago

My dad was in Willow creek for 2 weeks after a bad fall. I must say from the friendly front desk/receptionists to the caregivers he received really good care. I would like to personally thank Joanne Soriano for all her help. In addition, Jamal Martin , Robby Yamamoto and so many others that were extremely kind and kept his spirits up . Crivello Family 

Business response:

Hi Lisa, thank you for taking the time to leave this review. Your compliments will be spread to the team! We are glad your dad had a great recovery. 

Dida H.'s profile image
Dida H. 
rating
5 years ago

My mom has been at Willowcreek now in long term care for over a couple of years and overall I've been pretty pleased with her care. Anywhere you put your loved ones, you have to be involved & appreciate the caretakers in order to receive back the care for your loved ones! I love my mom dearly & these Covid days have been very difficult for me not to be able to see her & have relied on Willowcreek nurses & staff members who have been very loving & patient with my mom & me! A special shout-out goes to Nurse Eleanor, Nurse Meli... read more

Urvi W.'s profile image
Urvi W. 
rating
5 years ago

Willow Creek is a wonderful facility for your loved ones. They are under new ownership and you can feel the difference. Their staff are uplifting and eager to take care of their residents and patients. I highly recommend this place if you are seeking care for your family and/or loved ones! 

Business response:

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us! 

Garrett L.'s profile image
Garrett L. 
rating
5 years ago

Our family recently went through a very traumatic time with the loss of our grandpa and subsequent need for skilled nursing/rehab for our grandmother. We made the difficult choice to place our grandmother in skilled nursing after a bad infection and surgery that didn't go well. It was an especially difficult decision to place her with everything going on with COVID-19. I want to say unequivocally, that the care and compassion received from every individual at Willow Creek Healthcare from the CNAs, rehab personnel, admiss... read more

Business response:

Thank you for this very kind review! It was a pleasure for our staff to take care of your grandma! It’s wonderful to hear how well she is doing! 

Hannah E.'s profile image
Hannah E. 
rating
5 years ago

I recently had to place my Grandma at Willow Creek, and had a great experience! The staff and therapists were all very kind to my Grandma, and made her recovery an enjoyable experience! 

Business response:

Hi Hannah! Thank you for the kind words! We so appreciate it! And of course we would love to hear how grandma is doing at home since she left us :) 

Robert D.'s profile image
Robert D. 
rating
6 years ago

Just recently my father had a fall and broke his hip . At his age thought to myself oh no I am going to lose him. Well he made it through the surgery and was on the mend. Not living in the area and not knowing many people there I trusted a nurse from the hospital who told me her father was at Willow Creek. She told me what had happened to her father and it was so close to my father's story. To be honest after reading all the negative things I found online about Willow Creek I was very hesitant. She did mention that there had... read more

Business response:

Hi, Robert. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Willow Creek Healthcare Center

How is Willow Creek Healthcare Center rated?

Willow Creek Healthcare Center has a 4 star rating with 470 reviews. 

When is Willow Creek Healthcare Center open?

Willow Creek Healthcare Center is open now. It is open 24/7.