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646 Thompson Ln, Nashville, TN, 37204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Ford dealership came to my house to fix a recall issue. They were on time and had the problem resolved quickly. Could not have gone any smoother.
Business response:
We are thrilled to hear our mobile service was on time and resolved your recall quickly and smoothly.
Great dealership, a little busy but got the deal done
Business response:
We are overjoyed to hear you got the deal done! We understand busy times happen and appreciate your patience with us.
First time to use the mobile service and it was great!
Business response:
We are ecstatic to hear your first mobile service experience was great! We appreciate your trust in us.
I had a great experience purchasing my car. The dealership was clean, organized, and very presentable from the moment I walked in. Everyone I interacted with was friendly and welcoming, which made the process much more enjoyable. The cars on the lot were easy to find and clearly arranged, so browsing was simple and stress-free. Our sales associate was especially knowledgeable, attentive, and quick to understand what I was looking for. They found the exact models I had in mind with ease and guided me through each option with... read more
Business response:
Thank you immensely for recommending us! We appreciate your kind words about our knowledgeable team and smooth purchasing experience.
Everyone we met with was very kind and helpful from sales to finance to service. Would definitely recommend giving them an opportunity. We will return for our next vehicle.
Business response:
We are grateful for your kind words about our team, Mark! We appreciate your recommendation and look forward to serving you again.
Absolutely love the online tracking system that gives you real time updates on your car’s service progress. They also send you texts messages to links with photos and info about issues with your car. You can immediately choose what you want them to fix so you know the cost right then. No back and forth calls trying to reach your advisor - it’s all done through the text/online system. So easy and hassle free!
Business response:
We appreciate your feedback regarding our online tracking system and text updates, including photo and cost information. Thank you for choosing Wyatt Johnson Ford!
Service Department is great!
Business response:
Thank you for sharing your feedback about our service department. We're glad you had a great experience.
Went in for a tire sensor light, Sean diagnosed it on the spot, told me the price, booked me an appointment. Took 10 mins. Dropped my car off on appointment day, 4 hours later it was ready. Price was actually cheaper than quoted, no upselling, no nonsense. The staff is super friendly, informative, and fast. Definitely will be back!
Business response:
We are thrilled to hear about your positive experience with Sean and our team! Thank you for choosing Wyatt Johnson Ford.
I really like Wyatt Johnson Fords Valet maintenance service strategy where the crew will pickup the car and bring it back to you after they service it.
Business response:
We are delighted to hear you appreciate our valet maintenance service! Thank you for sharing your positive experience with us.
Wyatt Johnson Ford has a 4.3 star rating with 4,783 reviews.
Wyatt Johnson Ford is closed now. It will open on Monday at 9:00 a.m.