This profile has been claimed by the business owner or representative.
Wyatt Johnson Ford
- Car Dealers
- Nashville, TN
About this business
Location details
646 Thompson Ln, Nashville, TN, 37204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedEveryone we met with was very kind and helpful from sales to finance to service. Would definitely recommend giving them an opportunity. We will return for our next vehicle.
RecommendedAbsolutely love the online tracking system that gives you real time updates on your car’s service progress. They also send you texts messages to links with photos and info about issues with your car. You can immediately choose what you want them to fix so you know the cost right then. No back and forth calls trying to reach your advisor - it’s all done through the text/online system. So easy and hassle free!
Business response:
We appreciate your feedback regarding our online tracking system and text updates, including photo and cost information. Thank you for choosing Wyatt Johnson Ford!
RecommendedService Department is great!
Business response:
Thank you for sharing your feedback about our service department. We're glad you had a great experience.
RecommendedWent in for a tire sensor light, Sean diagnosed it on the spot, told me the price, booked me an appointment. Took 10 mins. Dropped my car off on appointment day, 4 hours later it was ready. Price was actually cheaper than quoted, no upselling, no nonsense. The staff is super friendly, informative, and fast. Definitely will be back!
Business response:
We are thrilled to hear about your positive experience with Sean and our team! Thank you for choosing Wyatt Johnson Ford.
RecommendedI really like Wyatt Johnson Fords Valet maintenance service strategy where the crew will pickup the car and bring it back to you after they service it.
Business response:
We are delighted to hear you appreciate our valet maintenance service! Thank you for sharing your positive experience with us.
RecommendedI went for my routine maintenance and was provided with service by Kristen. She was top notch at explaining what my 60k maintenance plan included, and she did not try to force me into getting any service I did not want. She did take the time to explain how it could impact my warranty. My service was completed under 2 hours. They were even sure to give me a ride to get something to eat because they learned I had not eaten yet. Thank you for the stellar service to the staff and especially Kristen.
Business response:
Thank you so much for your kind words! We're thrilled to hear that Kristen provided you with top-notch service and took the time to clearly explain your maintenance plan. It's great to know she made you feel informed and respected throughout the process. We're also glad the team could help with a ride so you could grab a bite—it's those small gestures that matter. We'll be sure to pass your appreciation along to Kristen and the rest of the staff. We look forward to serving you again at your next visit!
Recommendedgood service worth the wait
RecommendedMr lee in Mike price are the best they are so good people every single time they have helping me out I am very happy
Business response:
We are delighted to hear that Lee and Mike have provided excellent service. Your satisfaction with their consistent help means everything to us.
RecommendedI live 5 hours from Nashville. Something slashed my tire while I was trying to pick up my dad from a surgery at Vanderbilt. It was late in the day and Deanna in service said come on and she would get me hooked up. The man from parts department made sure he put his hands on the tire I needed and made sure service would get me hooked up. They were on top of it and within an hour they had me out the door! I can’t thank them enough for making a horrible week I had much easier after I had to have a tire replaced. I highly recomme... read more
Business response:
Thank you for your review! We are glad we could assist you promptly during a challenging time. We appreciate your recommendation of our service.
Frequently asked questions about Wyatt Johnson Ford
How is Wyatt Johnson Ford rated?
Wyatt Johnson Ford has a 4.3 star rating with 4,736 reviews.
When is Wyatt Johnson Ford open?
Wyatt Johnson Ford is open now. It will close at 6:00 p.m.