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Wyatt Johnson Subaru
- Car Dealers
- Clarksville, TN
About this business
Location details
2277 Trenton Rd., Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Told I had a second fob and it was at their other Told I had a second fob and it was at their other property. Now I'm told they couldn't find it after a month. Lesson leared.
Business response:
Thank you for bringing this to our attention. We will be reaching out to you as soon as possible to get this rectified.
No follow as promised by salesman. No follow as promised by salesman. I discovered that there was no owners manual and the.emergency key was wrong. Weeks later nothing. Slow to no responses. Crappy communication. Service department you can thank the sales department for me never bringing my car there for service. If it wasn’t for the guarantee I’d never recommend buying a car there.
Business response:
Thank you for bringing this to our attention. A member of our management team will be reaching out to you shortly.
Had appointment for diagnosis and still waited for over 3 Had appointment for diagnosis and still waited for over 3 hrs for diagnosis. It's my air conditioning that didn't work. That's all I wanted addressed.
Business response:
Thank you for bringing this to our attention. Our service manager will be in touch with you.
They order and force you to pay for parts you don’t need, They order and force you to pay for parts you don’t need, like it was your fault they ordered it in error. Did a “complete inspection” on my car, everything perfect except for cabin air filter. Well my windshield actually had a over 6 inch crack. I wanted to talk to them about repair for windshield but they checked the box saying the windshield was perfect on this inspection so I went elsewhere for repair. Cabin air filter was actually fine. See they are just told whi... read more
Business response:
Thank you for bringing this to our attention. Our service manager will be reaching out to you shortly.
Made an appointment for recall repair. Made an appointment for recall repair. Parts not available. Will have to come back. Drove 90 minutes
Business response:
Thank you for bringing this to our attention. Our service manager will be reaching out to you shortly.
I brought our car in due to a parasitic battery drain. I brought our car in due to a parasitic battery drain. The symptoms were explained - repeated dead battery, touch screen going haywire, etc. The car was fixed after 4 days and picked back up on our way home from vacation as we live over an hour away from the dealership. The DCM was replaced and the issues supposedly fixed, but the screen/radio/car play is still going haywire. It has been updated, reset, etc., still with no fixing of the problem. Now we will have to arran... read more
Business response:
We regret to hear about your experience with us. Customer satisfaction is our top priority, and we strive to do better. A member of our team will be reaching out to you shortly.
They didn't tell me my air filter is filthy dirty. They didn't tell me my air filter is filthy dirty. They didn't reset my oil service percentage.🙁
Business response:
Thank you for bringing this to our attention. A member of our team will be reaching out to you shortly.
Where to begin. Where to begin. First, I'll say I came an hour and 45 minutes before my appt. time. , so I expected a wait. I was only there for an update to the infotainment center. I was in the waiting room for 4 hours and 7 minutes. Yes, I was kept up to date on the progress, or lack thereof. My advisor, Scott Winstead, was very cordial. Definitely should put him in sales, as I was told I need four new tires, rear brake pads, spark plus, cabin and air filter, brake fluid flush. Once I finally got my car, the glove compart... read more
Business response:
Thank you for bringing this to our attention. A member of our team will be reaching out to you immediately.
Lower the price of car care. Lower the price of car care. I used to pay 200 and now over 300$
Business response:
Thank you for your feedback! We value our customers concerns and would be happy to discuss any available promotions or alternatives that may work for you. Please feel free to reach out directly if we can assist you with this. Thank you for being a valued customer!
Frequently asked questions about Wyatt Johnson Subaru
How is Wyatt Johnson Subaru rated?
Wyatt Johnson Subaru has a 4.7 star rating with 3,510 reviews.
When is Wyatt Johnson Subaru open?
Wyatt Johnson Subaru is closed now. It will open at 9:00 a.m.