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Wyatt Johnson Subaru
- Car Dealers
- Clarksville, TN
About this business
Location details
2277 Trenton Rd., Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I arrived early for my scheduled oil change and tire I arrived early for my scheduled oil change and tire rotation and was told it would take 45 minutes. Seems like plenty of time. It ended up taking an hour and 45 minutes. No reason was given for the long wait. I experienced the same long wait at the Toyota dealership so I guess it's a "Wyatt Johnson" thing. Plenty of other places get this done in town.
I was quoted $98 for the diagnostic test, but when I went I was quoted $98 for the diagnostic test, but when I went to pay for it, it was $124. The invoice showed roughly $10 in taxes, but I don’t know where the extra $15 came from. Then I was quoted $750 to replace four sensors. A different place in town did the same work for $330. They also wanted to do a ton of other repairs for a total of over $3000. Of course I said no to those, too. I just feel like I was being charged exorbitant prices for work that should not have ta... read more
Dropped off my car on a Friday, I was told it will be Dropped off my car on a Friday, I was told it will be done the following Wednesday. I waited all day for them to call but I never got a call. I'm typing this today, 4SEP2025 at 1503, I was now told that my car won't be ready until tomorrow, 5SEP2025 at 0700. They told me that they had to get some parts from Nashville because there's something leaking. I didn't bring my car to the dealership for a leak issue. I brought it because there's some safety recalls that need to be... read more
Lindsey was fine but I need the service mgr to call me Lindsey was fine but I need the service mgr to call me ASAP. I am VERY unhappy with my experience at WJ & need help with my car.
Horrible communication. Horrible communication. I brought my car in for work that I was told would be covered by warranty. I was charged $550 and the work that I brought it in for wasn’t even performed. You charge me for diagnosing a problem that you had already determined was there on a previous visit..
Terrible service department! Terrible service department! Didn’t want to fix my car and threatened to “keep” it off I didn’t pay for something “they” should fix on the xxx Subaru I regret buying and no longer own.
Service dept is poorly run. Service dept is poorly run. Excessive, unexplained charges, longer than average wait time for simple oil changes.
This was the worst car buying experience I’ve ever had. This was the worst car buying experience I’ve ever had. I was sold a damaged vehicle and tricked into purchasing it as-is. When I came to talk to the manager(s) all they did was tell me it was as-is and that they couldn’t do anything about it. This was pure fraudulent misrepresentation and horrible customer service. I don’t know how this place is in business. Just horrible!!!
I took my car into the dealership with a serious issue. I took my car into the dealership with a serious issue. As a mechanic for over thirty years I know when a car has a blow by issue, and my outback showed all the sign of a car with piston rings failing. My complaint was dismissed and the service department instead tried to sell me a set of shocks on a car with 48 thousand miles. I have had issues with this dealership trying to sell my wife service items that are not needed. Like tiered ends on a car with 15 thousand mile... read more
Frequently asked questions about Wyatt Johnson Subaru
How is Wyatt Johnson Subaru rated?
Wyatt Johnson Subaru has a 4.7 star rating with 3,510 reviews.
When is Wyatt Johnson Subaru open?
Wyatt Johnson Subaru is closed now. It will open at 9:00 a.m.