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Wyndham Lakes

4.5

About this business

About Us Wyndham Lakes Wyndham Lakes offers the highest level of Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home. 

Location details

10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States

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4.5328 reviews
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Carolyn A. Peacock's profile image
Carolyn A. Peacock 
3 years ago

Came to sign contracts with aunt after touring the community. Wonderful experience during tour and contract signing. Very impressed with the community and residents. All residents state how happy they are residing here and nonrelated really but the food is delicious. 

Business response:

Hi Carolyn A. Peacock, thank you very much for taking the time to leave us this positive review for our team at Wyndham Lakes, A Pacifica Senior Living Community. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon! 

Rosalyn Zanders's profile image
Rosalyn Zanders 
3 years ago

[name removed] and the staff were extremely helpful. They made everything as easy as this type of event can possibly be. [name removed] was very accomodating and went out of his way to make sure all of our concerns were put to rest. 

Business response:

Rosalyn Zanders, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again. 

Anonymous's profile image
3 years ago

Great tour and friendly staff. Outside can be a little deceiving as the inside is nicer. They do appear to have lots of activities and the residence are happy. This was a close second choice for me but I was a little concerned about staff turnover. They did not seem to have as much longevity as some other locations, definitely experienced staff but not in one location. Being as my grandmother would be in memory care, I wanted to be sure she would be with people who were very familiar with her routine on a daily basis. Still ... read more

Business response:

Anonymous, we are so happy to read such a great review about Wyndham Lakes, A Pacifica Senior Living Community! 

anonymous's profile image
3 years ago

We think when it comes to the medical side of things, there is some inconsistency. 

Business response:

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at [removed]. We hope to hear from you to resolve this matter. 

James Smith's profile image
James Smith 
3 years ago

I am so proud to be in a place like this. It is so peaceful and nice. I thank God for my son finding it for me. 

Business response:

James Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Wyndham Lakes, A Pacifica Senior Living Community! 

Larry Moore's profile image
Larry Moore 
3 years ago

I have found that all of my contacts with the staff have been very cordial and helpful. 

Business response:

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day. 

Lisa D's profile image
3 years ago

Absolute incredible staff. They have been unbelievably helpful. My father happens to be somewhat difficult to handle and they are doing a wonderful job with him. Thank you for all you do. I appreciate you! 

Business response:

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities! 

La Shanda Brown's profile image
La Shanda Brown 
3 years ago

I love my new apartment. The staff is very friendly and always willing to assist. 

Business response:

Hi La Shanda Brown, thank you so much for your positive comments about Wyndham Lakes, A Pacifica Senior Living Community! 

Vivian Sanches's profile image
Vivian Sanches 
3 years ago

I love living here at Wyndham. I enjoy all the activities and meeting all the friendly staff. 

Business response:

We appreciate your positive review about your recent experience with us! 

Frequently asked questions about Wyndham Lakes

How is Wyndham Lakes rated?

Wyndham Lakes has a 4.5 star rating with 328 reviews. 

When is Wyndham Lakes open?

Wyndham Lakes is open now. It is open 24/7.