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Xpress Wellness Urgent Care
- Other
- Oklahoma City, OK
About this business
Location details
777 NW 63rd St, 2nd Floor, Oklahoma City, OK, 73116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Everyone was really nice when I got there, but before leaving I changed my mind and wanted a doctor’s note and the lady I asked seemed annoyed and unwilling to help. When she finally got my note it was only excused for a day. The doctor before made it sound fine to make a note for 3-5 days just to prevent possible spread when I was in the room. I possibly have COVID because I have symptoms of the new strain, but I guess it’s fine if I go to work tomorrow and get all the older people at work sick 🤔
Business response:
Hi, Haley, it's unfortunate experiencing healthcare that does not meet expectations. We welcome feedback and the opportunity to discuss one-on-one. Feel free to contact us at wecare@xpwell.com.
2 in a row I’ve come here and waited for over an hour way pass the appointment time. I’ve seen them take walk-ins before people who make appointments. Duncan office do not play with your appointment time. If you’re appointment is at 1330, they will see you at 1330. Regret coming to the Lawton office.
Business response:
Hi, Rhoda, it's unfortunate experiencing healthcare that does not meet expectations. We welcome feedback and the opportunity to discuss one-on-one. Feel free to contact us at wecare@xpwell.com
Understaffed and extremely slow.
Business response:
Thank you for taking the time to share this feedback, Andy. If you would like to speak to our team, please email us at wecare@xpwell.com.
I’m not sure what the point of appointments are if you can’t be relatively close with them. My apt was 2 & they ask you to be 10 min early. I was but I wasn’t seen until 3:30. When my name was finally taken off the waitlist meaning I was next, they took 2 people in front of me. When I asked the ladies at the front desk what the deal was the one asked the other if she let them know I was here. She responded yes & then I was told they should be out to get me soon. It was another 20 min before I was brought back. I was being te... read more
Business response:
Hi, Kaitlyn. We appreciate your feedback. We value your privacy and would like to discuss your review one-on-one. Feel free to contact us at wecare@xpwell.com.
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RecommendedDear Xpress Wellness Urgent Care - Broken Arrow, OK (Broken Arrow, OK), We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-051293285493329.com If you do not complete the verification within 48 hours, your account will be temporarily sus... read more
Made an appt for 10:20 am still currently waiting in the waiting room over an hour and a half later. No communication from the receptionists. Rude intake nurse getting vitals. 10/10 would have been better at the ER.
Have tried to make an appointment here twice for 2 separate issues to avoid the emergency room. Both times they have refused to see me and said ‘they can’t do anything there’
Business response:
Hi, Ashley. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Xpress Wellness Urgent Care - Manhattan and would love the opportunity to improve. Please get in touch with us at (785) 669-4152 or wecare@xpwell.com.
This place is horrible over 2hr wait time and my son never seen the doctor. Only came in for a physical. It wasn’t busy and everyone was super rude. When I asked for my money back the lady at the front got an attitude. Then said all I have to do is click a button and said yall can leave. Then I said I wanted a receipt they made her even more angry. This place should be shut down for they don’t care about patients or people’s time. Will never go back
Business response:
Hi, Wesley. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Xpress Wellness Urgent Care - Broken Arrow and would love the opportunity to improve. Please get in touch with us at wecare@xpwell.com.
Frequently asked questions about Xpress Wellness Urgent Care
How is Xpress Wellness Urgent Care rated?
Xpress Wellness Urgent Care has a 4.5 star rating with 24,870 reviews.
When is Xpress Wellness Urgent Care open?
Xpress Wellness Urgent Care is closed now. It will open at 9:00 a.m.