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Stops working after few minutes I HAVE FOUGHT THIS FOR 2 SEASONS NOW. WORKED GREAT 1ST TIME I PUT IT IN POOL. NOW IT GOES FOR FEW MINUTES AND STOPS. I'M VERY AGGRAVATED. GET MY POOL CLEAN THEN VACUUM WON'T DO ITS PART
Na Bought this, used it once or twice and it stopped working.
When it works, it’s amazing.. We are so frustrated! Bought this vacuum last year for our 24x12 above ground pool. We’ve inspected everything, including our pump. Took the diaphragm into our pool store and they said it looked fine. What else can it be? Anyone else have this problem? It just sits there, or starts sucking for 1-2 minutes then stops. I want to love this!!!
Business response:
Hello Tanya, Thank you for your review. We'd like to suggest the following to help with the issue you are experiencing: 1. Increase Flowkeeper setting. 2. Check diaphragm for damage or wear. 3. Backwash filter and empty pump basket. 4. Check for air in the system. If the water level in pump basket drops, check hose connections, tighten all fittings at the pump, check gasket in pump basket for wear. Our technical support team is also here to help troubleshoot your cleaner and can be reached at (800) 822-7933. Thank you, Zodia... read more
It sucks (vacuum) Not as good as my original unit as some of the items were not in this purchase.
Business response:
Hello Emery, Thank you for your feedback. Our technical support department is here to help troubleshoot your Zodiac suction cleaner and can be reached at (800) 822-7933. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
This thing sucks. I have spent so much money this season ... This thing sucks. I have spent so much money this season to find a great time saving solution for cleaning my pool. DO NOT SPEND YOUR MONEY ON THIS!
Does not clean well Well after almost 4 months of using this clear and I’m still not happy with the way it cleans my pool the pool is a 24’ above ground the cleaner doesn’t clean the whole pool ever I don’t recommend this pool cleaner I wish I had returned it when I still could
Business response:
Hello Jeremy, Thank you for your feedback. We're sorry to hear that you are experiencing pool coverage issues and we'd like to suggest the following: 1. Point return jets as far down as possible. 2. Check hoses for kinks or coiling. Disconnect hoses and lay them in a straight line in the sun for a few hours. 3. Confirm proper hose length. Our technical support department is also here to help and can be reached at, (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
I purchased this item hoping that it would live up ... I purchased this item hoping that it would live up to the Barracuda reputation. Unfortunately, it is not doing so. I want to know how I can return it
Business response:
Hello Amazon Customer, Customer satisfaction and product quality are top priorities here at Zodiac, and we'd like to learn more about the issues you are experiencing. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Stopped working in the middle of summer Worked great ... for 4 weeks!! Now, doesn’t move or vacuum
Business response:
Hello Becky, We're sorry to hear that you're experiencing issues with your suction cleaner and we'd like to help! We suggest the following: 1. Increase Flowkeeper setting. 2. Check diaphragm for damage or wear. 3. Backwash filter and empty pump basket. 4. Check for air in the system. If the water level in pump basket drops, check hose connections, tighten all fittings at the pump, check gasket in pump basket for wear. If these steps don't resolve your issue or if you would like a technical support representative to help with... read more
Broken in less than 3 months Worked good for only short time. After a little while stopped working for no apparent reason
Business response:
Hello Liliana, We're sorry to hear that your suction cleaner is not meeting your expectations and we'd like to help! Please reach out to our technical support department at (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Zodiac Ranger Suction Cleaner has a 3.9 star rating with 724 reviews.
Zodiac Ranger Suction Cleaner is closed now. It will open on Monday at 9:00 a.m.