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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Rebecca H.'s profile image
Rebecca H. 
on Birdeye

3 years ago

Very kind and caring. Great customer service. 

Business response:

Rebecca , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Naomi I.'s profile image
Naomi I. 
on Birdeye

3 years ago

Came to our home, was professional and knowledgeable. Called a couple days later needing an adjustment on prosthetic. Mr. Jeffrey Smith was back with a solution very quickly that is working well. Very pleased. 

Business response:

Naomi , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Heiki H.'s profile image
Heiki H. 
on Birdeye

3 years ago

Easy to use instrument. Package was received quickly 

Business response:

Thank you so much for your positive feedback, Heiki . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Alfonso C.'s profile image
Alfonso C. 
on Birdeye

3 years ago

I’ve only used it at my therapy but I really like the work it does on my hand. Can’t wait to get mine at home so I can use it everyday. 

Business response:

Thank you so much for your positive feedback, Alfonso . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Marval Kreft A.'s profile image
Marval Kreft A. 
on Birdeye

3 years ago

The precess was a little difficult at first, but once I got the hang of it it didn’t take long. The results were so good. A lot less pain. 

Business response:

Marval Kreft , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Katherine K.'s profile image
Katherine K. 
on Birdeye

3 years ago

I didn’t start it until 1/14/58. I think it’s working along with medication. I’m surprised by the results thus far. I will continue treatment to get the best benefit. I continue to have stress/ urge but it has improved. I don’t get up from sleep as often and that’s important since I don’t sleep well. I do believe the charge for batteries and how many you send automatically is unnecessary. If I would have gotten my bill sooner I would have discontinued them immediately. They are a cheap brand and you charge way too much! I... read more

Business response:

Thank you so much for your positive feedback, Katherine . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Silvia A.'s profile image
Silvia A. 
on Birdeye

3 years ago

I am very grateful and appreciative to the Zynex Medical Company who puts the consumer's needs 1st. even when it is at a loss to them. They made it possible for someone like me to be able to alleviate some of my pain with the wonderful JetSteam which I use on a daily basis to get through my painful and aching days. May God multiple their kindness and generosity abundantly. And to their staff...thank you for your great and caring customer service. 

Business response:

Silvia , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Savannah S.'s profile image
Savannah S. 
on Birdeye

3 years ago

The woman I spoke with was very polite and excellent!! Didnt waste time and got the job done knowing I only had a few minutes to talk! Very helpful and knowledgeable 

Business response:

Savannah , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

John B.'s profile image
John B. 
on Birdeye

3 years ago

Very informative upto this point , as I’ve not received my unit yet nor my EOB from insurance, but explained it had a process . 

Business response:

Thank you so much for your positive feedback, John . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is open now. It will close at 5:00 p.m.