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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
Select a rating
Augustino G.'s profile image
Augustino G. 
on Birdeye

3 years ago

Pleasant and helpful 

Business response:

Augustino , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Sandra Ruth D.'s profile image
Sandra Ruth D. 
on Birdeye

3 years ago

Thank you very 

Business response:

Thank you so much for your positive feedback, Sandra . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Barbara H.'s profile image
Barbara H. 
on Birdeye

3 years ago

Very helpful troubleshooting my NexWave . Hope it works better after I get new wires , pads and newer batteries . It’s a good product for pain in the past — will try it again. Thanks girls for your help and having a pleasant attitude while doing so . 

Business response:

Barbara , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Elizabeth S.'s profile image
Elizabeth S. 
on Birdeye

3 years ago

The young lady who called to complete my doctor's order was friendly and efficient. I was surprised to hear from Dynex less than one business day after my TENS unit was ordered. Cant wait to try it. 

Business response:

Elizabeth , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Maryann F.'s profile image
Maryann F. 
on Birdeye

3 years ago

Very professional, courteous, information, and good listener 

Business response:

Maryann , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Laura W.'s profile image
Laura W. 
on Birdeye

3 years ago

Handled everything and was really quick to get this out to me. 

Business response:

Laura , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Tracy G.'s profile image
Tracy G. 
on Birdeye

3 years ago

Catherine Bowman was extremely helpful and provided professional outstanding customer service!! 

Business response:

Tracy , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Linda O.'s profile image
Linda O. 
on Birdeye

3 years ago

Prompt delivery, helps a great deal with pain 

Business response:

Thank you so much for your positive feedback, Linda . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Deborah N.'s profile image
Deborah N. 
on Birdeye

3 years ago

I have not yet received my Zynex Medical Unit, but am so looking forward to it. I have received A+ 100% service on every detail of the unit and how it runs, billing process, free monthly electrode and battery deliveries, and explanations of how it helps extremely well w pain. My pain dr. ordered it for me, to eliminate repeated shots for pain. He stated his patients who have it love the way it takes away the pain. Jason and Elizabeth at Zynex were both so extremely knowledgeable, pleasant and spent as much time on the phone ... read more

Business response:

Deborah , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is open now. It will close at 5:00 p.m.