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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent did a great job
Business response:
Thank you so much for your positive feedback, Sharon Hardy . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Brian (?) was outstanding in all aspects of the call. He provided a full explanation of the process
Business response:
Bernard , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
It looks like I have already made a comment. Good job guys!!👍🤓❤️
Business response:
Thank you so much for your positive feedback, Lois . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Very helpful and informative. I received my unit in just two days.
Business response:
Thank you so much for your positive feedback, Jacqueline . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Clinton’s the representative that called me he was very courteous and professional. Catered to all my concerns and questions for the unit
Business response:
Patricia , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Ok on calling me the day me order put in fixed
Business response:
We have shipped your device today.
Zynex staff have been very helpful and understanding for my issues. My Medicare denied the charge for Zynex and I’m not able to pay on my own. Due to my type of surgery which is the bone and utilizing the tool did not make the pain any better. I used it for a very short time & the bag has been sitting on the shelf. Staff at Zynex have okayed the return and have been very helpful. Thank you Zynex!
Business response:
Thank you so much for your positive feedback, Mina . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
They have been great to me. Wonderful service quick to send product, and have been very patient getting their broken product back since I have been very sick. I would recommend to anyone .
Business response:
Kathryn , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very knowledgeable. The girl that took care of my order was very nice. Excellent customer service!
Business response:
Kori , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.