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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service over the phone was fantastic. The lady was very sweet and knowledgeable and explained everything to me. It was great!
Business response:
Rachel , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do.
Simplest process ever!
Business response:
Thank you so much for your positive feedback, Tosh . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
So far it's been amazing customer service. I hadn't even gotten back home from my Dr appointment before the service rep called me. She said I would get another call on Monday and I did.
Business response:
Sheila , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The product is very nice - sturdy and high quality, with very easy instructions. Great customer service! Love that I actually got to talk with a REAL person, rather than handling everything on a website. Very nice that replacements are sent on a scheduled basis.
Business response:
Thank you so much for your feedback Lizabeth ! We are pleased to hear that our representative was able to assist you in resolving your concerns and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you.
Very polite!
Business response:
Christine , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
I was better than pleased at the help and speed with which the interaction took place.
Business response:
Thank you so much for your positive feedback, Charles . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Easy and quick service
Business response:
Shah , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
I have been a TENS patient for some time, my lead wires became “positional” I wasn’t getting maximum benefits from my unit.. I contacted Zynex and was helped immediately!! I was sent out a new set of leads to get me back on track!! Thanks for Excellent. Customer Service,, the phone staff are super friendly and supportive!!!
Business response:
Thank you so much for your feedback Robert ! We are pleased to hear that our representative was able to assist you in resolving your concerns and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you.
Very competent and compassionate people to talk with on phone. Had my much needed tens unit within days
Business response:
Nadja , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,759 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.