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Zynex Medical
- Englewood, CO
About this business
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used the zynex tens unit for a period of time years ago and it helped. I had back surgery that failed and then had a spinal cord stimulator implanted. I returned the device as well as several packets of pads and batteries (found out later I shouldn't have sent batteries but had no use for them otherwise) I keep getting bills for the unit etcand it is listed on my credit report.
Business response:
Thank you for your feedback. We are always happy to know that the device is helping our patients and giving them some relief. We are sorry to hear that the device is no longer able to help you. We always try to work with our patients when insurance does not cover their claims. We would love to speak with you further to resolve the balance on your account. We have reached out to you via phone and left a message and look forward to hearing back from you soon. We can be reached at 800-495-6670 or email us at customersupport@zyn... read more
Great products but the sales person misrepresented the terms it was supposed to be a trial and my insurance was supposed to cover any charges it didn't work for me but she gave the tens unit to me anyways. Now I'm receiving bills for a product I didn't want in the first place
You don't take my insurance
Horrible customer service! I can't get anyone to call me back to save my life! At this point, I'm going to be forced to get my attorney involved! Message after message after message
They called asked if we needed the device my husband was on the phone with them for maybe 10 min and they were done
Just keep doing what you doing
Can not suggest anything
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.5 star rating with 10,982 reviews.
When is Zynex Medical open?
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.