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Zynex Medical
- Englewood, CO
About this business
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your idiots
The lady was right on the ball.. Getting my prescription done thru my insurance
Hello...This was one of the most pour customer service I have ever recieved outside of comparing you guys to a new non experience fast food restaurants employee. 1) pour communication 2) Dont return calls 3) Dont explain use of equipment 4) Don't know if I will be billed or my insurance 5) After all the above I have not received equipment yet...abd now I dont even want it
Business response:
Thank you for providing your feedback and letting us know about this issue, Denise Deshazior. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 495-6670 and we'd be happy to help you out. Cheers, Zynex Medical
So far the TENS unit seems helpful, but I have only had it for one day. So I'm not sure what I'm supposed to be reviewing?? Sarah, at my doctors office was nice. Fast explanations and I was sent on my way home in barely 30 minutes.
It is unfair to charge insurance companies high amounts...it is ridiculous. I ordered a tens machine.. but i am only renting it....who does that?? Not happy about that
Business response:
Thank you for providing your feedback and letting us know about this issue, Terence Dildy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 495-6670 and we'd be happy to help you out. Cheers, Zynex Medical
Don't know what to say I have not received anything
I tried using the TENZ unit and it didn't work for me. I thought my insurance company took care of paying for it and later found out they didn't and now I have a bill of 200+ for rent, I guess... unit was sent back some time ago. I don't think I should have to pay
Business response:
Thank you for your feedback. We would like to assist you in this matter. Please contact us at customersupport@zynex.com or call 800-495-76670. Our hours of operation are Monday through Friday from 9a-4p MST. We look forward to helping you.
I was billed for stuff I never received ! I just got my first package of sticky pads for my tens unit and ive had it since 2016 !
Business response:
Hello, Thank you for your feedback. We are following up to assist with resolving your concern. I have left a message for you regarding your account. Please contact us at customersupport@zynex.com or call 800-495-76670. Our hours of operation are Monday through Friday from 9a-4p MST. We look forward to helping you.
No response to follow up.
Business response:
Thank you for your feedback. We have attempted to reach out to you to follow up with resolving your concern. Please contact us at customersupport@zynex.com or by phone at 800-495-76670. Our hours of operation are Monday through Friday from 9a-4p MST. We look forward to helping you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.5 star rating with 10,982 reviews.
When is Zynex Medical open?
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.