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Poway Healthcare Center

3.7

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Location details

15632 Pomerado Rd, Poway, CA, 92064, United States

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3.7157 reviews
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Terence H.'s profile image
Terence H. 
rating
5 days ago

I stayed for 30 days at Poway Healthcare Center and was well treated by the nurses and Physical and Occupational Therapists. They helped me to recover from an accident. Had me up and starting to walk again. Marlene, Reina, Ren, Maria G., Chrised, Jasmine, Anthony, Jawan all helped me a lot. Thank you and all those I did not name. You made a difficult time in my life bearable and hopeful. 

B G.'s profile image
B G. 
rating
2 weeks ago

Although I experienced some issues at PHC I didn't want to mix them with my review of the Activities Dept. Marietta, Tessa, and Tiffany really go above and beyond. They, especially Marietta, bring such kindness and a loving nature to everyone. Even patients/ residents having a truly rough time. You can feel their sincerity. I enjoy every minute with their positive energy. 

Business response:

Thank you so much for your feedback, we are extremely glad you had a great experience! We definitely are working on renovations for the building and ensuring the food quality meets your needs for the future. 

Luke M.'s profile image
Luke M. 
rating
a month ago

Poway Healthcare was build in 1977. The current administrator have put this place as a priority improving this place . You see contractors coming and looking at place. Staff diverse ( hispanic, Vietnamese, Afro american and Iranian) young and old. I been a volunteer for this facilityPoway Healthcare and I can vouch the improvement. Thats why a refer this place to my senior buddies 

Business response:

Thank you for your review, Luke. Your volunteer service and referrals to senior friends mean everything to us. 

Jenni M.'s profile image
Jenni M. 
rating
a month ago

Dad spent 3 months there. Overall, it was a pretty good experience especially with his therapy, but not so much on the nursing care side... the staff during the day versus evening and weekends were not the same experience. (Days were good) Dad needed more rehab than nursing care and OT/PT was awesome. Melissa and Theresa stood out, they were very engaged with my dad challenging and encouraging him nonstop and they stayed consistent with him. He always talked positively about them. Marlene I believe her name was as a RNA tha... read more

Business response:

Thank you Jenni for your response, we greatly appreciate the feedback, we will definitely will make sure to follow up with your concerns. Feel free to give me a call 4243852553 

Ileana K.'s profile image
Ileana K. 
rating
2 months ago

When I first started PT I could not stand nor could I walk - no mobility no independence. In less than 21 days working with the team Katie, Doren. Ivan, and Jawad I could stand and walk- I had my mobility and independence back- I could stand and walk! 

Business response:

We are grateful for sharing your incredible recovery story. Katie, Doren, Ivan, and Jawad are thrilled you regained your mobility and independence. 

Monaliza B.'s profile image
Monaliza B. 
rating
2 months ago

The rehabilitation team here is outstanding. The physical and occupational therapists were patient, knowledgeable, and encouraging every step of the way. Thanks to their dedication, my family member made incredible progress in a short amount of time. The staff genuinely care about their residents and it shows in everything they do. Highly recommend this place, you will not regret bringing your family here for a better result. 

Business response:

We are overjoyed to hear about your family member's incredible progress with our rehabilitation team. Thank you for recognizing our staff's dedication. 

Genxy H.'s profile image
Genxy H. 
rating
2 months ago

My grandma used to admitted here at Poway Healthcare, our experience here specially my grandma was really great, all staff are very helpful and always addressing any concerns we have, aside from that the facility are very clean and smells good inside and ou. I really highly recommend this facility, thia facility deserve a 5 stars. 

Business response:

We are grateful for recommending us! Your grandma's positive experience and your kind words about our helpful staff mean everything. 

Care Services B.'s profile image
Care Services B. 
rating
2 months ago

No doubt why this facility is 5 stars, by the entrance you'll not going to smell any urine unlike other facility that you can smell urine and poop, this facility is very clean & smells good inside and out, also the nurse's, cna and all the staff are very helpful and accommodating for what care you need, if there's a 6 stars I can rate this facility as a 6 stars facility. 

Business response:

We are overjoyed to hear about your wonderful experience with our clean facility and helpful staff. Thank you for this amazing feedback! 

Jesus B.'s profile image
Jesus B. 
rating
3 months ago

Hi, I'am the son of one of their patients, Reviewing the activity person her name is Marieta, she does a really good job tending every patient's what their needs. I'am convince in accordance to my observation I'll give her a 2 thumbs up. She's a keeper. Thanks . Shave a good day to everyone. 

Business response:

Thanks for recognizing Marieta's excellent care. We're proud she provides such attentive service to your mother and all patients. 

Frequently asked questions about Poway Healthcare Center

How is Poway Healthcare Center rated?

Poway Healthcare Center has a 3.7 star rating with 157 reviews. 

When is Poway Healthcare Center open?

Poway Healthcare Center is open now. It is open 24/7.