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650 West Alluvial Ave, Clovis, CA, 93611, United States
Get directionsThank you to the nursing, therapy, and social services teams for taking such wonderful care of my mom during her stay. When she was discharged from the hospital, we weren't sure if she would regain enough strength to walk again. Thanks to the dedication and hard work of the therapy team, she steadily regained her strength and mobility. The nursing staff managed her care exceptionally well, ensuring she got to and from dialysis appointments safely and experienced no complications during her stay. Their knowledge, skill, and c... read more
Business response:
Hi Dolores , thank you for taking the time to write this heart felt review. Your mother was a pleasure to have! Always mixed emotions when a good one goes home better and stronger. We will miss her! Please don’t hesitate to reach out to us if you have any questions , concerns or just want to give us a status update on mom’s recovery! Have a blessed day!
I'm updating my review to reflect how the facility ultimately handled the situation. After my concerns were raised, my mother's missing item was returned, and the staff made a genuine effort to ensure she felt comfortable and supported. That meant a great deal to her and to our family. My mother is in rehab and relearning how to walk, and she now feels safe, respected, and cared for. The rooms are clean, the food is genuinely good, and most importantly, the staff have been kind and attentive, which has had a very positive i... read more
Business response:
Hi Tosha, I am glad we got to speak regarding these concerns. I hope we have resolved this situation with the upmost respect and dignity for your mother.
My mother was at Willow Creek Healthcare center from April 28 through August 30. She was not able to do very much for herself at all. I always found her well taken care of. I saw her every other day, and got to know her CNA's, and they were all VERY nice and caring. Their physical therapy truly helped my mother's physical mobility and you could tell her improvement was going along very well. Jiselle was always helpful and truly gave exceptional care, as well as being very friendly and genuine. On the social services side... read more
Business response:
Hi Tami! Thank you for all of these super kind words about our team. We appreciate your honest feedback! We are so pleased with your mom's results and happy she is doing well! Please feel free to reach out if you need anything further!
Hats off at the team to PT. These guys are professionals and know their job! Getting people back where they were before they got sick. Or in some instances, an accident that took them out of activities of daily living. But, these guys put them back together again! Our whole experience has been wonderful at Willow Creek. But a special kudos go out to PT especially Joshua and Cindy who went the extra mile to do a demonstration of transferring from the wheelchair to our car. Wonderful! Completely wonderful! I learned a few thin... read more
Business response:
Hi Gary! Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
I really like willow creek compared to other facilities. Some changes could be made to the rooms and the cna staff. Overall it's a great place
Business response:
Hi Virginia! Thank you for taking the time to write this review! We appreciate the feedback :)
This place is really well kept up with, patients are so wonderful along with the staff. Rooms are very clean upon arrival. The patients come first in regards of everything. The staff treat the patients so well, most definitely enjoy watching the staff interact with the patients.
Business response:
Hi Angelic, thank you for taking the time to write this review! We appreciate the feedback!
My wife Nancy, was transferred to Willow Creek from San Joaquin Valley Rehabilitation Hospital. My wife has had many medical issues in the past decade. She has been placed in a lot of the other facilities, but those prior, just fell short of the mark. I'm not saying Willow Creek is perfect, but they are the best we have found in Fresno County. We had high expectations for Willow Creek, and let them know it. They worked to ease our mind and reassure us. There is not a religious affiliation but you can feel the love of God, an... read more
Business response:
Hi Clyde! Thank you so much for leaving this review! We will pass this along to all of our staff as well. The uplifting words mean so much as we strive daily to be the best we can be! Best of luck with your beautiful wife. Thank you for always being so kind.
My brother is well taken care of. The staff is great and respond quickly. He's only been there a couple days but so far so good!!!!!
Business response:
Hi Michelle! Thank you for taking the time to write this review. You have put your confidence in us and we won't let you down! We appreciate the kind words very much.
this place is awesome stuff is so nice and helpful . i left my father in great hands . i feel he is in a good place . office is nice a clean
Business response:
Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Willow Creek Healthcare Center has a 3.9 star rating with 478 reviews.
Willow Creek Healthcare Center is open now. It is open 24/7.