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650 West Alluvial Ave, Clovis, CA, 93611, United States
Get directionsMy grandmother stayed at Willow Creek, and I'm very grateful for the care she received while she was there. The CNAs and nurses were patient, caring, and attentive to her needs. You can truly see how hard the staff works and how much they do for their patients every day. I especially want to recognize the CNAs Micheal, Alicia, Sharon, and Joey, as well as the nurses Manvir, Angelique, Alysha, and Manjinder. Thank you all for the kindness, patience, and care you showed my grandmother during her stay. It meant so much to our ... read more
Business response:
Hi Mary, we are truly grateful for the honest feedback! We will be sure to pass along all of the great words of love and encouragement! Our staff always aims to leave a lasting impression with each patient's life they touch!
I was recently in the ICU and needed rehabilitation to get back on my feet and walk again. I spent over a month at Willow Creek, and I truly had a full turnaround during my stay. When I first arrived, I wasn't sure if I would ever be able to walk again. I was also struggling with short-term memory and sometimes didn't even know what was going on. The therapy team at Willow Creek worked with me, encouraged me, and motivated me every step of the way. Thanks to their dedication and support, I was able to get back on my feet and... read more
Business response:
We are excited to hear about your positive experience at Willow Creek Healthcare Center. Thank you for sharing your journey with us. We are so happy to be able to leave a lasting impressions with the patients we care for.
my experience at Willow creek has been extremely well taken care of. I've been taking care of all my questions, my wounds, but everything has been excellent social dining do social dining. It's wonderful. It's a great way to meet people and If I say anything more, I'm gonna cry so I guess that'll be it. Thank you to all the Nurses, CNAs and Therapy team
Business response:
Hi Mary, we are so pleased that you had a positive experience at Willow Creek! We will all miss you very much! Best of luck in all your future endeavors :)
Thank you to the nursing, therapy, and social services teams for taking such wonderful care of my mom during her stay. When she was discharged from the hospital, we weren't sure if she would regain enough strength to walk again. Thanks to the dedication and hard work of the therapy team, she steadily regained her strength and mobility. The nursing staff managed her care exceptionally well, ensuring she got to and from dialysis appointments safely and experienced no complications during her stay. Their knowledge, skill, and c... read more
Business response:
Hi Dolores , thank you for taking the time to write this heart felt review. Your mother was a pleasure to have! Always mixed emotions when a good one goes home better and stronger. We will miss her! Please don’t hesitate to reach out to us if you have any questions , concerns or just want to give us a status update on mom’s recovery! Have a blessed day!
I'm updating my review to reflect how the facility ultimately handled the situation. After my concerns were raised, my mother's missing item was returned, and the staff made a genuine effort to ensure she felt comfortable and supported. That meant a great deal to her and to our family. My mother is in rehab and relearning how to walk, and she now feels safe, respected, and cared for. The rooms are clean, the food is genuinely good, and most importantly, the staff have been kind and attentive, which has had a very positive i... read more
Business response:
Hi Tosha, I am glad we got to speak regarding these concerns. I hope we have resolved this situation with the upmost respect and dignity for your mother.
My mother was at Willow Creek Healthcare center from April 28 through August 30. She was not able to do very much for herself at all. I always found her well taken care of. I saw her every other day, and got to know her CNA's, and they were all VERY nice and caring. Their physical therapy truly helped my mother's physical mobility and you could tell her improvement was going along very well. Jiselle was always helpful and truly gave exceptional care, as well as being very friendly and genuine. On the social services side... read more
Business response:
Hi Tami! Thank you for all of these super kind words about our team. We appreciate your honest feedback! We are so pleased with your mom's results and happy she is doing well! Please feel free to reach out if you need anything further!
Hats off at the team to PT. These guys are professionals and know their job! Getting people back where they were before they got sick. Or in some instances, an accident that took them out of activities of daily living. But, these guys put them back together again! Our whole experience has been wonderful at Willow Creek. But a special kudos go out to PT especially Joshua and Cindy who went the extra mile to do a demonstration of transferring from the wheelchair to our car. Wonderful! Completely wonderful! I learned a few thin... read more
Business response:
Hi Gary! Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
I really like willow creek compared to other facilities. Some changes could be made to the rooms and the cna staff. Overall it's a great place
Business response:
Hi Virginia! Thank you for taking the time to write this review! We appreciate the feedback :)
This place is really well kept up with, patients are so wonderful along with the staff. Rooms are very clean upon arrival. The patients come first in regards of everything. The staff treat the patients so well, most definitely enjoy watching the staff interact with the patients.
Business response:
Hi Angelic, thank you for taking the time to write this review! We appreciate the feedback!
Willow Creek Healthcare Center has a 4 star rating with 490 reviews.
Willow Creek Healthcare Center is open now. It is open 24/7.