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Willow Creek Healthcare Center

4.0

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Location details

650 West Alluvial Ave, Clovis, CA, 93611, United States

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4.0470 reviews
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Tosha S.'s profile image
Tosha S. 
rating
2 months ago

I'm updating my review to reflect how the facility ultimately handled the situation. After my concerns were raised, my mother's missing item was returned, and the staff made a genuine effort to ensure she felt comfortable and supported. That meant a great deal to her and to our family. My mother is in rehab and relearning how to walk, and she now feels safe, respected, and cared for. The rooms are clean, the food is genuinely good, and most importantly, the staff have been kind and attentive, which has had a very positive i... read more

Business response:

Hi Tosha, I am glad we got to speak regarding these concerns. I hope we have resolved this situation with the upmost respect and dignity for your mother. 

Tani C.'s profile image
Tani C. 
rating
7 months ago

My mother was at Willow Creek Healthcare center from April 28 through August 30. She was not able to do very much for herself at all. I always found her well taken care of. I saw her every other day, and got to know her CNA's, and they were all VERY nice and caring. Their physical therapy truly helped my mother's physical mobility and you could tell her improvement was going along very well. Jiselle was always helpful and truly gave exceptional care, as well as being very friendly and genuine. On the social services side... read more

Business response:

Hi Tami! Thank you for all of these super kind words about our team. We appreciate your honest feedback! We are so pleased with your mom's results and happy she is doing well! Please feel free to reach out if you need anything further! 

Gary Z.'s profile image
Gary Z. 
rating
11 months ago

Hats off at the team to PT. These guys are professionals and know their job! Getting people back where they were before they got sick. Or in some instances, an accident that took them out of activities of daily living. But, these guys put them back together again! Our whole experience has been wonderful at Willow Creek. But a special kudos go out to PT especially Joshua and Cindy who went the extra mile to do a demonstration of transferring from the wheelchair to our car. Wonderful! Completely wonderful! I learned a few thin... read more

Business response:

Hi Gary! Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us! 

Virginia M.'s profile image
Virginia M. 
rating
a year ago

I really like willow creek compared to other facilities. Some changes could be made to the rooms and the cna staff. Overall it's a great place 

Business response:

Hi Virginia! Thank you for taking the time to write this review! We appreciate the feedback :) 

Angelic R.'s profile image
Angelic R. 
rating
a year ago

This place is really well kept up with, patients are so wonderful along with the staff. Rooms are very clean upon arrival. The patients come first in regards of everything. The staff treat the patients so well, most definitely enjoy watching the staff interact with the patients. 

Business response:

Hi Angelic, thank you for taking the time to write this review! We appreciate the feedback! 

Clyde M.'s profile image
Clyde M. 
rating
2 years ago

My wife Nancy, was transferred to Willow Creek from San Joaquin Valley Rehabilitation Hospital. My wife has had many medical issues in the past decade. She has been placed in a lot of the other facilities, but those prior, just fell short of the mark. I'm not saying Willow Creek is perfect, but they are the best we have found in Fresno County. We had high expectations for Willow Creek, and let them know it. They worked to ease our mind and reassure us. There is not a religious affiliation but you can feel the love of God, an... read more

Business response:

Hi Clyde! Thank you so much for leaving this review! We will pass this along to all of our staff as well. The uplifting words mean so much as we strive daily to be the best we can be! Best of luck with your beautiful wife. Thank you for always being so kind. 

Michelle T.'s profile image
Michelle T. 
rating
2 years ago

My brother is well taken care of. The staff is great and respond quickly. He's only been there a couple days but so far so good!!!!! 

Business response:

Hi Michelle! Thank you for taking the time to write this review. You have put your confidence in us and we won't let you down! We appreciate the kind words very much. 

Maricela R.'s profile image
Maricela R. 
rating
2 years ago

this place is awesome stuff is so nice and helpful . i left my father in great hands . i feel he is in a good place . office is nice a clean 

Business response:

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us! 

Kathleen A.'s profile image
Kathleen A. 
rating
3 years ago

My 90 year old mother stayed at Willow Creek Healthcare in Clovis, CA for 3 weeks in March, 2023 after a short hospital stay. She raved about the kindness of the staff, and the gentleness of the physical therapy she received. She even liked the food! When the hospital told me they were sending her to Willow Creek I did a quick search of reviews and was a little worried because reviews were mixed. I felt it important to add a review that was positive, because her experience was so good. She has had experience with 2 othe... read more

Business response:

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us! 

Frequently asked questions about Willow Creek Healthcare Center

How is Willow Creek Healthcare Center rated?

Willow Creek Healthcare Center has a 4 star rating with 470 reviews. 

When is Willow Creek Healthcare Center open?

Willow Creek Healthcare Center is open now. It is open 24/7.