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5 Thousand Town

3.2

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Location details

5000 Big Island Drive, Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.2275 reviews
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Amie P's profile image
Amie P 
4 years ago

Where do I begin? On the 8th day of the pool being closed with no end in sight. They renovated the apt above us and we were forced to break our lease due to the INTENSE, OBSCENE noise that is now all day, all night. They clearly slapped cheap vinyl directly on the subfloor. We have plaster come off the ceiling daily bc of what they did. Car care center has been roped off SINCE MARCH. I have never experienced such incompetence from a property manager. It's truly epic. Oh and took 4 months of complaining to get them to tow an ... read more

Maria's profile image
Maria 
4 years ago

ONE PLANTATION APARTMENTS-In Plantation, Florida has the worse management ever seen. Management does whatever they want and has not experience at all. The property is run as a place to hang out and chill with friends. When you reach out to HR about a situation, they take the manager and Regional Managers side (even when you have the proof of the what you are complaining about). Do not work for Greystar, they will not pay you what you had work for. I will be seeking an attorney to resolve this matter since HR has done nothing... read more

Esther K's profile image
Esther K 
4 years ago

ARIUM ON BENTLEY, MARIETTA management sucks. I was locked out of my apartment for no reason. I returned late around 9pm yesterday (6/30/2021) to find that my key could not open my door. I tried to reach out to the company but no one was available to pick up the call. Luckily, I had a maintenance guy's contact to call and he promised to return my call after he investigates to know why I was locked out. Few minutes later, he calls back and says he's on his way as someone from the leasing office had changed the locks without re... read more

Keonna H's profile image
Keonna H 
4 years ago

My family and I moved here about month ago and it's already bad experience they don't answer the phone when you trying to issue a problem with the apartment. Two weeks after we moved in we had problems with the hot water heater kept going out, bugs keep coming out of nowhere, and the appliances still looked dirty from the previous residents. Last week, our ceiling was leaking, the issue is solved but you still can tell from the stains on ceiling and the walls. Yesterday, water was leaking from the ceiling in the outside clos... read more

Clayel Davenport's profile image
Clayel Davenport 
4 years ago

These apartments will move you and your family into an apartment with mold growing in the vents and out of the walls! And then to follow their terrible servicing of the apartment up with smart remarks like "did the mold just magically appear" "I only said we dont have mold because we dont call it that here" and "I dont need your back talk" as if you work for them or asked to be put in this environment. Imagine being 4 months pregnant with a high risk pregnancy and paying over $1700 to move into an apartment that has a mold p... read more

Robbie R's profile image
Robbie R 
4 years ago

I've lived in some really bad places but overall, Clear Run has been the most frustrating living experience of my life. They don't even clean the apartments between guests, we moved in with mold growing, a bug infestation, and a "menstrual cup" still left in the dishwasher. Broken glass on the floor, broken dryer, broken air conditioner, and they still charge full price for a dilapidated 20+ year old building. Less than 5 months after moving in, our apartment was flooded due to piping that had been left in a state of disrepa... read more

Courtney M.'s profile image
Courtney M. 
4 years ago

Please steer clear of this community! There is not enough room to explain what they have done to me and my family during troubled times. They lie and are very rude as well. Please find another place to call home. 

Frederick D's profile image
Frederick D 
4 years ago

My apartment was damage from the snow storm in February. And to this day have not been fixed. Only got one month of reduce rent. They refuse to move me or let me out my lease. Have no time table for when my unit will get fixed. And they are fixing up a unit underneath me that's vacant. But don't know when they will start mine. 

Luke S's profile image
Luke S 
4 years ago

The sole reason I moved into a condo was for the amenities and the agent in the office knew this as we toured the property. She made zero mention that a week after signing my lease, that all amenities would be shut down for remodel for the duration of my lease! Had I known that, I would have gone to the ten other complexes in Marsh Landing. Stuck in a lease with no amenities and nothing more than a "sorry about your luck" from management! Not to mention they charge $35 a month for "daily" trash valet, that has had trash pile... read more

Frequently asked questions about 5 Thousand Town

How is 5 Thousand Town rated?

5 Thousand Town has a 3.2 star rating with 275 reviews. 

When is 5 Thousand Town open?

5 Thousand Town is closed now. It will open tomorrow at 9:00 a.m.