5 Thousand Town

Leah K 

on BBB

3 years ago

THIS PLACE IS AWFUL! THE MANAGEMENT IS AWFUL! The maintenance staff is HORRIFIC! The way this whole company is ran is A JOKE! My ceiling is falling apart in the bathroom (LITERALLY my bathroom is INACCESSABLE & has been for over a week now) The structure above my tub isnt even a structure its a crumbling disaster. The man who "came to fix it" told me basically that he sees nothing to the eye wrong with it and told me that I needed to F*** off and called me a B****. I pay almost $1,000.00 a month to live in this GARBAGE apart... read more

Grace B 

on BBB

3 years ago

We were wrongfully charged $1,400 which never showed up on our rental portal. In fact, we would've never known about the $1,400 in collections if another leasing agency hadn't run a credit check on my roommate and I. The charge should not only not be there, but we should have a $500 credit to our accounts from over charging us for rent last year. Now that Avana has taken over, our records are spotty and inaccurate and they are absolutely no help. 

Audrey C 

on BBB

3 years ago

I am currently a resident and have not been able to get ahold of management or staff in the last few weeks. When I was able to contact them they contradict what they say and belittle customers. I was looking for information on getting out of my lease and then yelled at me and informed me I was too dumb to understand my own lease. Do not rent here 

Sarah K 

on BBB

3 years ago

Please help I am a public school teacher who has been trying to get $1,000 back since August. The apartment was dirty, the doors didn't lock, and smelled like something had died in it, they emailed me three times about my refund but still haven't sent it. PLEASE 

Jazmyne S 

on BBB

3 years ago

Worst management group I have ever rented from! DO NOT RECOMMEND! 

Shari S 

on BBB

4 years ago

I am a current resident at their newly acquired arium grove walk apt. They do not answer the phone you will leave messages in hopes that someone would contact or reach out they do not. As i stated I am a current resident I have tried visiting the office on premises for the last week and everytime they are on lunch or out of the office they provide no help for your concerns or problems even providing basic information such as providing a copy of the lease they are totally inept. 

Jacob N 

on BBB

4 years ago

Unprofessional with zero customer service skills. I've tried talking to the girls at the front office of (**************) about my issues, and it goes unresolved. There are far better and less pricey places to live in ******* than here. They don't care about your issues. They seem hassled when you go into the office in person to discuss a problem. Taking them away from ******** and instrigram time. Calls go unreturned, even when they say they'll call you to follow up. Once you sign the lease, you're stuck here and they won't... read more

Erin O 

on BBB

4 years ago

Greystar/Parc 1010 in tulsa OK is the absolute worst. I was told i can't have the lattice on my railing for my 7LB dog because she can fit through the railings, I was told i can't have it because owners of the company came by and simply did not like it. The alternative solution was some kind of mesh material, in which i know my bigger dog would destroy immediately. The lattice i had was white, matched the white railings and is plastic. It is not an eyesore and other neighbors were told they can't even have cute little garden... read more

D Ross 

on BBB

4 years ago

Stay away! Signed as co-signer and the next year they pulled my signatures for the renewal lease without my consent.