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5 Thousand Town

3.2

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Location details

5000 Big Island Drive, Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.2275 reviews
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NA's profile image
NA 
4 years ago

I'm was supposed to be refunded my money, because my experience was horrible at Arium Glenridge, and I no longer wanted to move in. Bugs, water damage, cabinets hanging off track, and smelled gross! I was given the run around for a month, then supposedly waiting another month for them to send me a check. Still no check. Horrible and rude employees. This place needs to close ASAP!!!! 0 rating!!! Will be calling an attorney if I have to sue to get my money!!! 

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Bethany H. 
4 years ago

Absolutely horrible! So it's summer. I have a dog. My air conditioning broke on a Saturday. I called the "emergency" line stated the issue. I also said it's night time so please come in the morning. I received a call from the maintenance man (who lives on the property) high as a kite and literally told me that they don't work weekends. Is this a joke? This is now the 3rd time my air has gone out. This time I've had zero response. I love where I live, but I absolutely 100% hate the company that runs this. It's gone downhill i... read more

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Debbie R. 
4 years ago

Greystar management took over Mosaic apartments in Scottsdale AZ. Marylene L***** ordered $397 worth of move-in gifts for their residents in June of 2021. She has since retired and Kathy Z***** took over and has given us nothing but the run around for getting payment. Greystar stiffed us on two apartments in the past. However, Marylene always paid the invoices for Mosaic when they were Alliance Residential . Greystar has over 100 complaints so before you do business with them, think twice. We will be taking further action ag... read more

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Mizzrizz 
4 years ago

I would NEVER EVER RECOMMEND SOMEONE TO LIVE HERE. This place continues to disappoint on new levels and they could care LESS about You. I accidentally over paid my rent by $600 in their tricky payment system, and they REFUSE TO REFUND IT.... actually the manager told me that "I should be more careful with important things".... like duh. Bit this place has no protocol for mistakes or error.... even though RENT CAFE SAYS THEY CAN AMOE A TICKET TO CORPORATE OFFICE TO GET A REFUND ISSUED!!! They refuse to do it cresting a hardsh... read more

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Sydney M 
4 years ago

If I could give less than one star I would. Edgewater Plantation has by far the worst management of any organization I have ever encountered. Maintenance requests are blatantly ignored and the staff is hostile and disregard renters safety and DO NOT UPHOLD THEIR END OF THE LEASE. 

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Vanessa S 
4 years ago

Greystar management took over the Skyhouse Downtown Houston apartments six months ago. It was a nice community with a family atmosphere. Now, we have 6-7 police officers at the front desk. The manager Ashley is rude and speaks very mean and sarcastic to residents. I am about to move (as all of my professional friends have already done) I am moving in four weeks but the management disconnected my keys last weekend, I have never been late on my rent. Ashley claims she is doing an audit, t never got that memo. I was locked out ... read more

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Salty F 
4 years ago

I have lived at Edgewater Plantation in Mt. Pleasant for going on 7 years now and the last two with Arium and Carroll Orginization, LLC have been horrible. Repairs not taken care of, mounting trash piles, disgusting breezeways, rotting floors and building exterior, and so much more. For such a beautiful property location, it is a shame that they can't seem to keep the property up. I look forward to my lease being over and being able to move. 

Emiller7's profile image
Emiller7 
4 years ago

I know a person who stays here who went through a financial hardship due to COVID-19. The Tenant fell behind & the apartment filed an eviction for the money owed. However, the tenant received assistance from the county to pay the entire balance owed plus more and ARIUM declined the assistance & in turn still scrutinized the tenant to pay. This complex has absolutely no other reason for trying to justify an eviction other than money owed but turned money down. DOES NOT MAKE SENSE!!! Alot of people face this same problem where... read more

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Macey K 
4 years ago

DO NOT SIGN A LEASE WITH GREYSTAR / THE BOARDWALK AT TOWN CENTER WOODLANDS! Sure, the location is nice and the complex has a lot of amenities but so does nearly every other complex in the Woodlands. When we signed our lease we received a move in packet and information on the moving process. When it came to 90 days prior to our lease ending, we were sent an email that included lease renewal options. There was no information or form regarding the 60 day move out notice requirement in the lease. We sent an email back say... read more

Frequently asked questions about 5 Thousand Town

How is 5 Thousand Town rated?

5 Thousand Town has a 3.2 star rating with 275 reviews. 

When is 5 Thousand Town open?

5 Thousand Town is closed now. It will open tomorrow at 9:00 a.m.