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54th Street Restaurant & Drafthouse
- Restaurants
- Fort Worth, TX
About this business
Location details
9251 Rain Lily Trail, Fort Worth, TX, 76177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I really enjoy the food and drinks here, but the last 2 times I’ve ordered a strawberry LIMEADE to go, I’ve received a strawberry lemonade. When you pay almost $5 for a non-alcoholic drink, you expect to get what you ordered. Signed, a disappointed pregnant mama who just wants her limeade!
Business response:
Thank you for bringing this to our attention. We are sorry to hear about your disappointing experience. If you are open to it, we would love to speak with you about this more directly. Please click the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreergrill.com/contact-us.html
Not a good experience! It took nearly an hour just for our appetizer to come out, service was slow and the food was mediocre. My husband got a steak and said it was one of the worst he’s had. We usually give places 2 tries to make sure it wasn’t an off day but we don’t plan to try this place again.
Business response:
April, Thank you for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about the appetizer, service and steak. Please click the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Not a good experience! It took nearly an hour just for our appetizer to come out, service was slow and the food was mediocre. My husband got a steak and said it was one of the worst he’s had. We usually give places 2 tries to make sure it wasn’t an off day but we don’t plan to try this place again.
It was ok. The customer service was on point. The only thing I didn’t like was that the waitress came back to the table when we first got there and asking were we ready to order, were we ready to order, we had never been there so we needed a little time to look at the menu. She kept coming back every two minutes. Did it about 4 times before we were actually ready. The drink I got was as more alcohol than what a strawberry Long Island should be. The green beans were bland and very greasy. Overall it was ok.
Business response:
Kesha, Thank you for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about the server, drink and green beans more directly. Please click the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
We come here because we like the food. The service ALWAYS SUCKS!!!!!! We are here as we speak and the manager is talking to one of the waiters in front of us and telling him, “I don’t want an 8 top!”. Well guess what!? We are the 8 top. We have received numerous vouchers because of how much the service has sucked.....yet, we always give it a try. Well beware. The managers and servers talk shit in front of guests where guests can hear. Sad that a great establishment has such shitty workers.
Business response:
Alicia, thank you for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us-- This situation is completely unacceptable and we would like to correct it as soon as possible. We would really like to speak with you about this more directly. Please click the link to fill out the corresponding information and our management team will be in contact with you as soon as possible. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contac... read more
Don’t waist your time or $$$$ on this place
Business response:
Joe, we are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
The service was bad. The food was horrible. Cold and undercooked.
Super disappointed in the customer service tonight. We came in at 7:45 to request a table for 8, and were told 45-50 minutes. So we sat outside, got drinks from the bar, and waited. At 8:40 I went in to check on the table, and the hostess never put our spot in the system! They called the manager, and he said he couldn't do anything about the wait, and was still going to seat other tables before us (even though we had been waiting longer). He refused to even look at our bar receipts (to show that we had been there almost... read more
Frequently asked questions about 54th Street Restaurant & Drafthouse
How is 54th Street Restaurant & Drafthouse rated?
54th Street Restaurant & Drafthouse has a 4.2 star rating with 2,800 reviews.
When is 54th Street Restaurant & Drafthouse open?
54th Street Restaurant & Drafthouse is open now. It will close at 11:00 p.m.