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3645 W University Dr, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Service is poor and the food is subpar. Both times I have been here with my family the kitchen has messed up our order. The chicken is dryer than a flip flop no matter how you get it. Cook times on the steaks are way off, if you want medium rare or rare you will not get it the first or maybe the second time. I know understand why the restaurant is never busy, I will definitely not be returning. I gave it a second chance and that was my error for trying.
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
FOREIGN OBJECT IN FOOD! I ordered a chicken dish that was in a sauce and my third bite in I noticed something strange in my mouth. I pulled out a thick, square piece of paper. I was totally disgusted. The manager said it was the paper that is used to separate slices of cheese. I couldn't eat another bite. I was so upset because I could have easily chocked. The manager was very gracious and appropriate. He comped the meal and gave us a gift card which I gave to the couple next to us. I will not be back. Also, my wife ordered ... read more
We had the best experience last night on New Year's eve. We just wanted a relaxing but fun evening with friends and the wait staff was amazing. We had eaten dinner earlier at a near by restaurant and decided to enjoy some drinks and friends and the wait staff was attentive to us. We were one of the last groups there and the staff provided free champagne for a new Year's toast.
Our second visit to this location and we loved Happy Hour. Great drinks and appetizers available for Happy Hour. We had excellent service from Hailey W. Loved the $5 Long Islands and my husband loves the beer selections. Can't wait to return.
We have been here no less than a dozen times and it continues to be a favorite. I'm very surprised at some of the negative reviews as we have consistency received good food and good service. Yes, like most places over the past year, they have had some issues, but nothing significant and always pleasant. Two of my favorites are the rattlesnake pasta and the prime rib dip. The gringo dip is amazing and so are the tater kegs. The only side I've decided they just can't get right is the adult Mac and cheese. Good concept, just n... read more
Gave this place a chance a second and third time. Will not return. It took us 15 minutes each visit to get our beverages after we were seated. Last time our server went home sick and we were forgotten about. By the time our food was brought to our table, the soup was Luke warm... and the bread on our sandwich was soggy. Never received one refill on our sodas. I understand people need to go home last minute sometimes, but there was definitely a lack of communication between staff members. Had to literally wave down servers (w... read more
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
First time experience. Good good. Fresh. Quick service. The crab cakes actually had just crab and not a lot of filling. This was a plus. The tarter sauce is homemade. The Turkey club was good. Proper offerings. Would recommend the try.
My husband and myself went yesterday after some Holiday shopping! This was our first visit and will not be our last! Service was excellent our waitress Michelle who we recommend was very knowledgeable and courteous! We ordered the shrooms to start which were brought out hot and they tasted great! I ordered the Havana sandwich with waffle fries and Gringo sauce! Omg, the freshest fluffiest bread ever the sandwich was delicious. The waffle fries and the Gringo sauce was excellent! My husband had the Philly cheese steak and lov... read more
The pre-checkin process sucks, even the manager couldn't explain how it works, so if you find yourself waiting after you've already checked in 30 mins prior, just walk next door to Glorias an they'll sit immediately.
54th Street Restaurant & Drafthouse has a 4.1 star rating with 2,235 reviews.
54th Street Restaurant & Drafthouse is open now. It will close at 11:00 p.m.