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3645 W University Dr, McKinney, TX, 75071, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 11:00 p.m. | |
Tue | 11:00 a.m. to 11:00 p.m. | |
Wed | 11:00 a.m. to 11:00 p.m. | |
Thu | 11:00 a.m. to 11:00 p.m. | |
Fri | 11:00 a.m. to Midnight | |
Sat | 11:00 a.m. to Midnight | |
Sun | 11:00 a.m. to 11:00 p.m. |
Was not satisfied at all, the lid came off of the soup and guess where the soup was?, right! in the bottom of the bag and I had the summer salad,which sounded so good but it was so small. A couple of bites (4or 5) and that was it. I know stuff happens. I just hope if you have it delivered this will not happen to you.
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Not great food, should've just gone to wataburger. If you are just going for drinks then it's okay.
Food was good. No manager in sight and a serious lack of trained employees everywhere. When a Customer orders a meal with soup or salad you ask " would you like that out now or with your meal". How hard is that? If a Customer wants to order an appetizer that's unavailable, a simple suggestion and offer of a few dollars off of another one should be the norm. This place gets a lot of volume so they wont probably give a rip if they make changes that put the Customer first or not.
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Our 1st time here. Customer service was good; our waitress was great and the food was excellent. My only concern/problem is they were NOT crowded at all but it took 20 minutes for chips and queso (appetizer) to come out another 15 for our soups and salads to come out (which was before dinner) and another 20 PLUS minutes for our dinner to come out (only 3 of us). I guess if they're ever crowded when we go we'll most likely will leave and go elsewhere.
Food is beyond horrible. I ordered the French dip and it tasted like play-doh. The bread seemed fake and the meat was extremely bland. The inside looks so cool and the atmosphere is awesome, however it is a restaurant not a museum. Can't believe I wasted that much money for something so bad.
Business response:
Thank you Blake , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
So many things went wrong when we went. 1) I put my name on the wait list for 6 people, they put us at a table for 4 in the middle of the floor. When I asked to be moved to a different table I was told it would be a 32 minutes wait. Our waitress was able to move us when she came to the table. 2) As we were getting up to move a waiter dropped a tray of class cups on my BF. 3) My daughter burger came with an egg, but it was missing, so she had to wait on that. 4) I added an over easy egg to my burger and the cheese dip for my ... read more
Business response:
Thank you Ashly , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Absolutely love the franchise. We're originally from Kansas City and have been patrons of 54th street restaurants for about 15 years now. They are consistently awesome! Most everything on the menu is both great tasting and a good value. Super nachos are a favorite. We love the discounted appetizers and drinks during happy hour!! Today I had the bacon cheeseburger with the fried egg. Wow. Egg and burger both cooked perfectly. It's an awesome meal, but I'll warn you if you like the egg runny like I do not only is it delicious... read more
I ordered delivery via Uber Eats .... The restaurant got my order wrong. 1) I asked for no avocado and they confirmed no avocado however first bite was a bunch of avocado 2) while the baked potato soup was tasty there was only 4-5 small pieces of potato, the rest was liquid I called the restaurant and was told I could take a "credit" or for a refund I would have to take them the food. The whole point of delivery is so wouldn't have to drive. And why would I want credit for a restaurant that served me wrong/bad quality food?
The food here isn't bad, however, service is not so good. Maybe understaffed, waitress seems overwhelmed with too many tables. If you have time to wait.. might be okay. Keep that in mind when you eat here.
Business response:
Thank you Popo , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
54th Street Restaurant & Drafthouse has a 4.1 star rating with 2,168 reviews.
54th Street Restaurant & Drafthouse is open now. It will close at 11:00 p.m.