This profile has been claimed by the business owner or representative.
54th Street Restaurant & Drafthouse
- Restaurants
- McKinney, TX
About this business
Location details
3645 W University Dr, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
If we only ordered the Gringo Dip this would be a 5 star review but sadly that is not going to help with this order. A simple order placed online using their app for a pick-up. Being 54th Street is 5 minutes away we figured we'd have the perfect temperature for something not eaten in the restaurant. Not hot but more than a little warm. So we place our order from their app. He ordered the baked potato platter. The potato with butter, sour cream, cheese, bacon & broccoli. He checks the box that says no broccoli. The other part... read more
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Love this place! Great food, good variety and mixed drinks are done well. My husband and I go in every few weeks/months for a Friday afternoon date and the bartender ALWAYS remembers our typical drink and appetizer order. Highly recommend!
I ordered Chicken Fried Chicken and the chicken was tough. However I still rate our experience as four stars because everything else, the sides, the gravy, the appetizers, the waitstaff, etc. were all exemplary. Everyone else enjoyed their meals. I'm thinking the problem with the chicken was an aberration.
It was my first time at 54th Street. I ordered a simple to-go order, with three burgers and a salad. On one of the burgers we asked for no garlic aioli and it was printed ON the box and there was garlic aioli. On another burger, I had asked for no pink, and a full garden workout (lettuce tomato onion and pickles). Again. Printed ON the box but the burger was pink and only had lettuce and tomato. On the salad I had put no bacon or egg and got those as well with little dressing. I am so disappointed that the staff didn't check... read more
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
A group from work had lunch today for a coworkers Birthday. The waiter was pleasant and providing all the right service. Everyone's lunch was fine except mine. There was a hair melted into the cheese in my burger. I understand things like this can happen and politely let the waiter know and he apologized. It took some time for for my new burger to come, but I was just thankful they were truly making another one. Normally when the manager comes out and apologizes or the meal is compensated. Not here. No, talk of it again. The... read more
Business response:
Thank you Jennifer , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
I like the place and it has a lot of vintage items which takes me back to my time. Our server Haley was FANTASTIC!!!! Very attentive and service with a smile which I really like. Food is really tasty so ensure to come hungry because you won't regret ordering the food.
My husband and I stumbled across 54 one day and fell in love with their hot wings and burgers. Went to the location in Euless Tx. We craved it again and went back. Tried their super nachos and loved them too! Craved again the wings and went back always sitting in bar area at lunch time and had great service!!! Went to Keller location and sat in dining area at lunch and had great service but food took forever over 45 mins and all burgers came out cold and slightly under cooked mine but I ate it anyway. Manager came and visite... read more
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
It was my daughter's birthday and horrible experience! Service was awful. Only saw our waitress when she took our order and to bring bill. Never came by to see if we needed any or refill drinks. Sliders were burnt and had to be sent back to be remade. Steak was overcooked and baked potato wasn't cooked. Never offered dessert for kids meal. Food took about 40 minutes to come out. Would not recommend!!
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Bartender was the rudest person ever! He didn't give silverware then didn't check on us after food was delivered. We had another girl (super nice) give us refills more drinks. While we were eating he came over and said do you want to close your tab....I want to close my drawer ultimately saying get out. Service is everything and we will never visit this establishment again.
Frequently asked questions about 54th Street Restaurant & Drafthouse
How is 54th Street Restaurant & Drafthouse rated?
54th Street Restaurant & Drafthouse has a 4.1 star rating with 2,168 reviews.
When is 54th Street Restaurant & Drafthouse open?
54th Street Restaurant & Drafthouse is open now. It will close at 11:00 p.m.