8x8 - Campbell, CA

paul r. 

on Birdeye

9 years ago

Faith Green makes VOIP super easy. I was nervous when I decided to go VOIP for my multiple offices. I chose 8x8 after thorough review of alternatives. A past colleague reported good results with 8x8, and if I had known about the assistance that would be provided to me at every turn, especially by Faith Green, I would have not even bothered researching. These days, customer service is the difference-maker. 8x8 isn't perfect, neither am I, and when there's a snafu, it gets worked out easily and with little if any disruption. 

Joel S. 

on Birdeye

9 years ago

8x8 Is the best VoIP system ever. Yes even where I leave with DSL which is quite slow the quality of your VoIP in unbelievable clear, Also the service starting from their sales persons to the tech support guys, they are always nice and here to help you, Thank you 8x8  

norm s. 

on Birdeye

9 years ago

I want to compliment the superb customer service I have experienced with 8x8. In particular, my rep, Aldrich Sales, really goes the extra mile to achieve customer satisfaction. The phone service is great as well. I highly recommend 8x8 and Aldrich to anyone considering a VOIP phone system. 

Ken K. 

on Birdeye

9 years ago

I am a communications consultant and while I have helped numerous clients implement hosted VoIP systems from various vendors, I typically recommend 8x8"s system based on price, reliability, ease of installation and exceptional tech support. One of the best parts about 8x8 is my representative, Robin Cortez. Robin is always at the top of his game whether it be answering my questions, letting me know about special pricing, or setting up the proper tech support personnel when I have a special installation issue. He has even bee... read more

Aaron S. 

on Birdeye

9 years ago

We have been customers of 8x8 for many years and it is the most dependable VOIP service out there. Our account rep, John Skrutch always does a fantastic job of identifying our needs and matching us up to the appropriate product and service. The support staff is great from initial setup to troubleshooting problems on the rare occasion something should go wrong. I definitely recommend 8x8 for any business, large or small.  

Boudy S. 

on Birdeye

9 years ago

Excellent service and features at the right price. I have tried many other VOIP service providers, and 8x8 is by far the best of the bunch. 

Jeff F. 

on Birdeye

9 years ago

With no experience in the hosted VoIP world, we tentatively placed our first order for 8x8 services in December of 2010. As the result of the superior experience with the sales, service and tech support, we migrated each of our offices as quickly as our contractual obligations would allow. We now have 16 locations and operate 5 business entities on the same system. Our end users find learning the system to be easy and the service is reliable. On the rare occasion when technical support was necessary, we found that 8x8 ... read more

Barny H. 

on Birdeye

9 years ago

We decided to make the leap in to VOIP. Working with 8x8 has been excellent. During the decision making, the salesman Jim Guise was great, felt like I made a friend. Through the conversion process their technical support was available, approachable, very practical and responsive. Our point of contact with 8x8 now is Robin Cortez, Account Executive. Robin is always immediately available and quick to get back. I'm talking about working the kinks out with an actual person on the other end of the phone with an actual personality... read more

Roger R. 

on Birdeye

9 years ago

So far, our company is very satisfied with 8x8. Since converting from conventional phones to Voip systems, and web based applications, I have been really happy. More important, everytime I have called for support to understand an application or make a change, 8x8 has been outstanding. Shawna Marino has been excemplary. Every single time we have needed additions or changes, we never wait long at all, and she is always on top of my request. We are very happy we decided to switch to Packet 8x8. Thank you.