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8x8
About this business
I have been a loyal customer of 8x8.com. It just makes sense. Why have an analog phone line installed in your office when they can meet all your business needs at a fraction of the traditional "Business Phone" prices. Do not be afraid of technology. Take advantage of what it has to offer you. The future is here and now. 8x8 Hosted VOIP Phones systems are here to stay. The choice is yours...
I am sorry. I love 8x8 and have used it for personal residential use as well as now using it in a business environment. While I think it is a good service, please find a way to work with my network guys (everything we do is virtual, VOIP, etc.) so I can see the REAL incoming number? My guys tell me it's all on 8x8 and there is nothing I can do. Working in customer service answering incoming calls, it's a drag to see my own number as caller ID.
When the economy went to hell in a hand basket it was decided our business could be run from remote locations rather than having the expense of an office. The problem was one of communication. I called my "hard wire" phone consultant thinking I would have to somehow use the phone equipment from my office to connect employees. He suggested VOIP. I investigated VOIP and the providers at the time. I discovered I could use the telephone seamlessly as if we were all residing in an office at one location. After research... read more
I received proposals from three other VOIP service providers and chose 8X8 because of price, the technical knowledge of the 8X8 representative I spoke to on the phone, the prompt service, and no long term contract. The Polycom phone equipment I purchased through 8X8 was also priced much less than the other vendors, and was delivered quickly completely programmed. The 8X8 service team ported my phone numbers from Verizon, and scheduled a training session within days to get the phones connected and my staff trained. The 8X8 se... read more
Before 8x8, I was only scratching the surface of my productivity potential. 8x8 has shown me what multitasking really is. When using 8x8, I know exactly what's going on at all times, never again will I be fumbling around with half baked landlines or inconsistent and lesser VOIP setups.
It's all about quality and quantity... Uninstalling and canceling the subscription on three lines for our business. This program has by far been the worst messenger/VOIP i've ever used. Issues with desktop platform, issues with the mobile platform... CSR's ill-informed and extremely limited on their knowledge of product, how to troubleshoot and correct problematic issues. Google contacts never worked properly on mobile device... upper level support NEVER calls back after multiple request made... VO, take notes from Skype or ... read more
Bar far, 8x8 is the absolute worse VOIP soft phone virtual desktop system I have ever used. There system has gone down leaving me helpless with my customers. Basic level support is very limited. Upper level support never ever gets back to you even after multiple ticket requests. Again, I have never had worse service with any other company in working with my business. Never again. Btw- I am a soft phone user using the virtual office desktop software. I would never recommend just because of their lack of response in service. E... read more
I have been using 8x8 for over 5 years and am completely satisfied. I have 6 offices in 3 states and was paying thousands monthly for phone service. I was tired of paying increasing fees and charges from traditional copper landlines and needed to purchase two phone system for my newest offices. The new phone systems alone were over $1000.00 each. So, initially I made the change to 8x8, after a long evaluation of 7 providers, because of the savings. After personally installing the system, which was a breeze and extremely... read more
I have been using 8x8 for over 5 years and am completely satisfied. I have 6 offices in 3 states and was paying thousands monthly for phone service. I was tired of paying increasing fees and charges from traditional copper landlines and needed to purchase two phone system for my newest offices. The new phone systems alone were over $1000.00 each. So, initially I made the change to 8x8, after a long evaluation of 7 providers, because of the savings. After personally installing the system, which was a breeze and extremely... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.3 star rating with 215 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 9:00 a.m.