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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,508 reviews
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Fiona N.'s profile image
Fiona N. 
on Birdeye

9 years ago

W e love that communication has been made easy.Before, I could not keep track of voicemail messages.Now, I can be able to use my computer to keep up with missed calls and voicemail which helps me to get back to clients soon.I love it! 

kathy b.'s profile image
kathy b. 
on Birdeye

9 years ago

I use 8x8 services where I work and it is easy to use and easy to learn since I have only been here little over 2 months. It seems easy for our clients to use and glad there is way for them to contact us if we are not available. One thing is I wished there was a way to transfer to other extensions if needed. Also I have issues with the volume to be able to hear some folks that call in. It would be nice to have options to personalize it.  

Frances P.'s profile image
Frances P. 
on Birdeye

9 years ago

yes! it is a quick and easy way to communicate with others in the office.  

Samantha W.'s profile image
Samantha W. 
on Birdeye

9 years ago

The HR Dept. LOVES the 8x8 services. I have access to all of my faxes and voicemails, regardless of where I am located. I no longer miss important calls or faxes from potential employees, state agencies or employment services. It has really simplified the processes we already have in place here and makes scheduling and message keeping a much easier process. We also have a computerized copy of all of our faxes going out which makes it convenient when we need to show proof of documents that we send. Thanks so much!!! 

Polina's profile image
Polina 
on Birdeye

9 years ago

Dear 8x8 Team, We love your services because it provides us the ability to sing our daily songs to all those willing to listen. The phase "can you hear, me?" has long been forgotten in memory because we never doubt the quality of connection that 8x8 delivers. May you keep rising and taking the time to solve each question that comes your way!  

Wilson G.'s profile image
Wilson G. 
on Birdeye

9 years ago

8x8 is reliable, robust, and cost-effective. We have had no downtime in 3 years. The features, especially the functionality of the soft phone, cannot be overstated - I have used my computer remotely as a soft phone for conference calls with clients out of the office multiple times, and clients are literally stunned by the capabilities. Pricing is literally a fraction of past providers. I continually recommend 8x8 to my lawyer colleagues and other professionals. 

Patricia E.'s profile image
Patricia E. 
on Birdeye

9 years ago

8 x 8 is genius. It has amazing storage capability of voice mail and missed calls that we didn't have in the prior service. It actually rings and provides an on-line log to give you up to the minute phone call status to more efficiently handle your days. The function buttons are self explanatory therefore providing self help right at your fingertips rather than reading a thick manual that is hard to follow. I would recommend 8 x 8 to ANY business. 

Jon B.'s profile image
Jon B. 
on Birdeye

9 years ago

We love the scalability of 8x8, which means that we can add an employee at any time! We can customize our wait time music, auto attendant, and call forwarding settings. This is ideal for our employees because they travel so much. But what we love most of all is the ability to use 8x8 on a Polycom, as software on a compute, as an app, or even through the web browser. As long as you have an internet connection, you're ready to make a call! 

Tom R.'s profile image
Tom R. 
on Birdeye

9 years ago

I love the fact that when I get a voicemail on my 8x8 business phone it goes to my Blackberry device and my other devices by email so I can listen to what my prospects are calling about and I can call them back and close more deals. This service has helped me keep in touch with my clients when I am away from the office.  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,508 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m.