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A-1 Self Storage

4.7
  • Self Storage
  • San Diego, CA

About this business

Consumer ServicesSelf Storage

Location details

2235 Pacific Hwy, San Diego, CA, 92101, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.7496 reviews
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Bill A.'s profile image
Bill A. 
rating
11 years ago

Very convenient to my downtown condo. Steve & Francisco were very knowledgeable and helpful! 

Ricardo R.'s profile image
Ricardo R. 
rating
11 years ago

I have used this facility for 3 years. In and out convinience, friendly and professional staff. The place is very clean, in fact when I checked out all the things I stored is in great shape. I would recommend this place to anyone. 

Sean C.'s profile image
Sean C. 
rating
11 years ago

Came to A-1 after recieving very poor service at U-Haul. After feeling very disappointed and stressed out with the move I met Steve in the office at A-1. He almost instantly changed my mood! Very professional, knowledgeble and friendly. Site is secure and Clean!! I cannont express how impressed I was with this facility especially after my poor experience with U-Haul and other storge sites throughout the years. Highly, Highly recommend. Great prices too in comparison to other storage facilities and they offer a few deals whet... read more

Business response:

Welcome to A-1, Sean! Thank you for sharing your experience with us. I'll be sure to share your kind comments with Steve. 

Tracy B.'s profile image
Tracy B. 
rating
12 years ago

This is the best storage facility around. Excellent customer service and stellar organization. The manager, Steve goes over and beyond the call of duty. 

Tiffany C.'s profile image
Tiffany C. 
rating
12 years ago

Linda was so very nice, helpful, and informative in the process of moving in! This place is very secure, and clean... I love it! If you need extra room for storage, go to A-1 Storage!!! (A-1 Mira Mesa) 

M. B.'s profile image
M. B. 
rating
12 years ago

We found A1 Storage here to be exceptional. We would highly recommend Brad and the other staff members. The facility was efficient, clean and the staff was personable.. Our old car was stored for a year here. The car was exactly the way we left it, (perfect) when we came to pick it up. 

Elle J.'s profile image
Elle J. 
rating
12 years ago

This is a great location with quality people working at it. If there is a time I need help sorting out paperwork, getting a copy of my bill, figuring out what my code is (yessss I am the one who forgets all the time!), or even getting a cart, the people here always help me with a smile. I expect places like this to have bad service or be a really depressing experience mostly because what would one expect from a storage place? However when I run into any of the employees here I always get a smile and they remember who I am fo... read more

Renee R.'s profile image
Renee R. 
rating
12 years ago

so originally I was ecstatic with A1 self storage, due to there helpful customer service and well priced units HOWEVER the inconsistent pricing is unfair. Yes I do understand that because of utilities from time to time however after inquiring about these interest rates the service representative told me flat out that every few months there will be an increase in rent....WHAT!!!! Personally I think that is dishonest, and clearly it has nothing to do with "utilities", just simple flat out greed. 

Business response:

Hi Renee. We're sorry to hear that you're dissatisfied. We work hard to provide the best value to our customers through competitive pricing and by maintaining clean, safe, and secure facilities. Your original monthly rate is not guaranteed for the life of your rental with A-1. From time to time, we find it necessary to make adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We review rates at 5-6 months and sometimes ... read more

James M.'s profile image
James M. 
rating
12 years ago

Customer service here is a joke. They rarely answer the phone during business hours and do not return messages. They also increase prices without notice. I will be storing my things elsewhere as of next month. 

Business response:

James, I'm sorry to hear that you are experiencing trouble reaching this location. If you send your contact information to social@a1storage.com, I will be happy to put you in touch with the Area Manager. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.7 star rating with 496 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is open now. It will close at 6:00 p.m.