A-1 Self Storage

Renee R. 

on Yelp

12 years ago

so originally I was ecstatic with A1 self storage, due to there helpful customer service and well priced units HOWEVER the inconsistent pricing is unfair. Yes I do understand that because of utilities from time to time however after inquiring about these interest rates the service representative told me flat out that every few months there will be an increase in rent....WHAT!!!! Personally I think that is dishonest, and clearly it has nothing to do with "utilities", just simple flat out greed. 

James M. 

on Yelp

12 years ago

Customer service here is a joke. They rarely answer the phone during business hours and do not return messages. They also increase prices without notice. I will be storing my things elsewhere as of next month. 

Jo T. 

on Yelp

12 years ago

I moved fro out-of-state into San Diego earlier this year and the people, especially Isaac, could not have been more helpful to me. He provided me with all necessary information and suggestions as to the storage needs that I required for all my extra "stuff". I would definitely recommend the location (very convenient) and the staff. The facility itself is well-lit, clean and well-maintained. Great doing business with this facility and the staff. Jo Ann T 

Angie O. 

on Yelp

12 years ago

I stored my vehicle here for 8 months while I was out of the country. I paid a little extra for them to move the car (for tire health) and do a trickle charge (whatever that is) on the battery. I had to make a form of payment change at one point and it was easy to do through email. When I arrived back in San Diego, I was able to pick up my car no problem and was out of there in minutes. If you need to store a vehicle and you want to make sure it's well taken care of, look no further! 

Jennifer S. 

on Yelp

12 years ago

I have a unit with A1 for my business storage needs. I am in and out of the unit regularly and have had the opportunity to work with most of the people who work here. All of them are fantastic! I receive UPS shipments here and occasionally my unit number is left off by the shipper which can be a major problem. A1 has gone above and beyond to make sure I receive all my deliveries and that they are stored safely in my unit. I've had other storage units throughout the years in San Diego and none of them have been as clean, secu... read more

Geo S. 

on Yelp

12 years ago

I purchased office furniture and needed a place to store it for a few months, while I was setting up my new office in Banker's Hill. I almost rented a 5'x10' locker, but Issac told me it would not do. I ended up leasing the 10'x10' locker, and my furniture barely fit inside. Isaac was GREAT and helped me find exactly what I was looking for. I only needed the locker for 2 months, but I am glad that I chose A-1 Self Storage. The property was very clean and the business is well managed. The employees are FANTASTIC (especially I... read more

Todd C. 

on Yelp

13 years ago

Wow, using their service for almost a year and I was 10 days late with payment for one month and they sent me a letter threatening a lien and processing. A bit of an overkill if you ask me. I could understand it if I was refusing to pay or had previous no-pay history. I thought they were a good storage place until this. I guess they would take you to court for late payment. Creepy. 

Ann C. 

on Yelp

13 years ago

My husband & I were pleasantly surprized at the ease of moving into the A-1 Self Storage on Pacific Hwy. It was so clean; well lighted and the management so helpful and friendly. Also really appreciated the first month's free rent when we had so much going on with the rest of the move. Thumbs up on the whole experience. 

Pamela J. 

on Yelp

14 years ago

Brad provided "top notch" customer service!!! All of the staff is extremely friendly and willing to go out of their way to help you with any of your moving needs. My movers cancelled on me at the last minute, and Brad was able to find a company that were willing to fill in on very short notice. In addition, he called to follow up later that day to be sure that my move went smoothly. The facility is very convenient, clean and secure.