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A-1 Self Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
10811 Vanowen St, North Hollywood, CA, 91605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This place is clean, secure and worth the money. There is always a cart to help me move my items and I can rest assured at night no one will steal anything from my unit.
Business response:
Ethan, we are so glad we could help. Thank you for your 5-star review!
Great storage place! It's clean and secure. I rented a space from them when.I moved and the prices are good and the staff is really friendly. I would definitely come back if I need a storage unit.
Business response:
We're so happy to hear we've earned your repeat business, Dale! We'll be here if you need a storage unit again.
This storage facility is great. Super clean and it feels safe. The staff in the office are helpful and friendly too!!
Business response:
Thank you so much, Tony. We value your business & appreciate that you've taken the time to share your storage experience!
This is a one well run storage space. Previously I had rented space from another storage facility (A-1 Self Storage Vineland) which I found impersonal and never felt really safe. This facility on the other hand is so well run and *monitored* that it is all I was looking for. Yebani and staff run a tight ship, there is an almost immediate response to alarms, bathrooms are always clean. Though it is tucked away in a nondescript area, it is accessible via freeways and main thoroughfares. Best of the best.
Business response:
Thank you, C. A. We value your business & appreciate that you've taken the time to share your storage experience!
I made a reservation to rent a unit with A-1 and when I get there it's closed. I had to use an outdated kiosk to retrieve my rental. Not only was the kiosk ancient and slow, it was not clear on how to navigate. Was it touch screen? What button moves to the next page? How come every time I hit enter it started to ring customer service? Finally I get to the part where the kiosk takes my photo but the camera doesn't work and everything freezes. Customer service could not fix the issue, and tried calling the nearest sister store... read more
Business response:
I'm so sorry to hear about your experience, Crisanta. I know that Yabone reached out to you directly, but I would like to reiterate if you ever would reconsider using A-1 Self Storage we will ensure that your next experience with us is 5 stars all the way.
This is the only location that has after hours kiosk to rent a storage unit,perhaps in the entire universe!
Business response:
Our 24 hour rental/payment kiosk sure does come in handy after hours! Thank you so much for sharing your storage experience with us, Walter.
This place has great service. The site manager Yabone was excellent and very helpful.
Business response:
Thank you so much for taking the time to share your storage experience with us, King O. We'll be sure to forward your kind words to Yabone!
Great customer service !! Office manager is super helpful and facility is clean and easy to access.
Business response:
Thank you for sharing your storage experience, Shannon!
I wouldn't recommend renting a unit at this location. The customer service at this location is definitely lacking. While this facility is clean and secure, there have been too many issues caused by incompetent employees in my short time renting here. First off, the price of my unit went up 4 months after I moved in. I was informed when I rented my unit, that the rent will increase after a year. One year is totally understandable but 4 months is way too soon for a rental increase. One employee didn't set up the automatic paym... read more
Business response:
Thank you for bringing this situation to our attention, Melissa. I believe you were able to speak with Yabone and get everything resolved. If you still need anything else, please send me a private message or email me at social@a1storage.com.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.9 star rating with 458 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.