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A-1 Self Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
5310 Vineland Ave, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This is my second time renting a unit here, when I needed one. A-1 is clean and safe. I never feel any threat to my safety in this facility. The staff is welcoming and super helpful. Highly recommend!
Business response:
Thank you for sharing, Jillian! We're glad we could provide a secure place for you to store your belongings.
I have been a renter here for the past 4 years. The staff here, Valentin, Philip and Russell are professional, helpful and keep this facility clean and safe. I'm very impressed with their attitudes in a climate where customer service does not seem to be high priority. This facility is keep super clean, cool and safe. Thank you for all you do and being so helpful in making all my rentals smoothe and painless! Top notch over here :)
We needed storage space for a couple of months, called A-1, from the phone call to the office visit, everything was smooth, excellent customer service, clean space and secure. We will definitely use A-1 again in the future.
Russell is an absolute lifesaver. Our apartment flooded and we needed an emergency storage unit to store our items even though most places were closed. Russell not only promised to stay open late for us, he still greeted us, was polite and engaging, empathetic, and showed us all the ins and outs. I don't think I'll ever be able to thank him and a1 storage enough for saving us in our time of need.
Business response:
Aj, thanks for your praise and kind comments about our team! We will pass these on to Russell.
Staff have been super nice and helpful during the process of moving my things into the storage unit. So far it has been a pleasant experience and I am happy I chose A-1 Self Storage.
Business response:
Christina, we're glad you had such a wonderful experience with us!
Russell was incredibly attentive and full of valuable knowledge. He cares about the business and truly wants to meet your needs. I love the location and security of this storage building. Thank you for such a seamless experience!
A-1 Storage has changed the game for storage facilities in my opinion! From the service, the cleanliness of the building(s), the helpfulness of all the staff they really stood head & shoulders above the competition. [Big shot out to Maggie, Val and Russel. Russel was always on top of the billing and regulations. Val was quick to point out perks, carts and benefits of membership that are often overlooked. Maggie is the anchor! She was on her p's and q's about maintaining, upkeep and explaining the boundaries of joint. I even ... read more
Business response:
Thank you so much for taking the time to share your storage experience with us, Dave. We'll be sure to forward your kind words to Maggie, Val and Russell.
I have spoken to mgr since this last review and although he did I not reimburse me the full amount I paid for all the extra containers I needed to buy, he did give me a portion back. I don't come here often but when I do, I have found it to be clean and well lit. Some staff members are nice some not but I am adding stars for effort.
Maggie was incredibly helpful and kind! She quoted me a price, showed me around the facility, locked in a unit, and answered any/all questions. She was thorough and walked me through the entire process. Seamless. I highly recommend this facility and make sure to say hello to Maggie :)
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day and we will definitely pass your kind words on to Maggie.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 321 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.