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A-1 Self Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
5310 Vineland Ave, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
It was so easy and a Phil was such a sweetheart. The facility is very secure and it's absolutely immaculate. I mean like i DIDNT see not even a candy wrapper blown by the wind. 100% recommend.
Friendly staff! Helpful, prompt, no hassle. Straightforward process. Communicative! Recommend!
Business response:
Ross, we sincerely thank you for taking the time to tell us how we did! If we can ever help you with anything else, just let us know. :)
I had a very very wonderful experience here, Russel helped me on the phone and reserved me a location. Then I got here and I was pleasantly surprised with how upbeat and positive Phil was at the front desk. I had just left public storage and had such a strange experience it left a bad taste in my mouth about storage units in general.. but Phil explained it to me. See the big companies are like McDonald's, but A1 is like Wendy's, and they're serving natural cut sea salt fry realness here and I am so for real!! I recommend, 5 ... read more
Business response:
Arie, we are so happy to hear that you had a delightful experience with our team! We are so fortunate to have such amazing employees. Please let us know if you ever need assistance. We are always here to help!
I had my storage unit here for about 5 years or so. Never had an issues. No longer needed it and called several times to see what the process was to close it. I spoke with Phil who was very friendly and courteous. I emptied my unit on Saturday and it was such an easy process. Thanks again Phil for all your help!
Business response:
Thank you so much for this fantastic feedback, Lili! If you ever need storage in the future, we are here to help!
Lower prices and great service secure location and I know this is odd but the hallways smell good. Hahaha.
Business response:
Thank you so much for the great review! We pride ourselves in keeping our facility safe and clean for you and our other valued customers. Have an awesome day!
Place is clean and safe . The guys at the office are super nice and helpful. I would recommend this place to friends and family.
Business response:
We're thrilled to hear that you enjoyed storing with us, Lilly! We hope to see you again soon.
Every single time I come to this place I feel like I'm back in high school and being told what to do and what not to do. They are always complaining there's nothing ever available. You have to rent the carts out and give them your ID it's like it's ridiculous .
Business response:
Hi Savvy, We have strict rules and regulations at all our facilities for good reason-- to maintain the safety of our valued customers and ensure that their belongings are secure. These policies are stated in every customer's lease upon moving into the facility. Although we understand the frustration that we hold your ID while you use one of our carts, it is a necessary step to prevent theft and ensure that we always have enough carts on hand to accommodate our customers.
This is my second time renting a unit here, when I needed one. A-1 is clean and safe. I never feel any threat to my safety in this facility. The staff is welcoming and super helpful. Highly recommend!
Business response:
Thank you for sharing, Jillian! We're glad we could provide a secure place for you to store your belongings.
I have been a renter here for the past 4 years. The staff here, Valentin, Philip and Russell are professional, helpful and keep this facility clean and safe. I'm very impressed with their attitudes in a climate where customer service does not seem to be high priority. This facility is keep super clean, cool and safe. Thank you for all you do and being so helpful in making all my rentals smoothe and painless! Top notch over here :)
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 334 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.