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A-1 Self Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
5310 Vineland Ave, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I had my storage unit here for about 5 years or so. Never had an issues. No longer needed it and called several times to see what the process was to close it. I spoke with Phil who was very friendly and courteous. I emptied my unit on Saturday and it was such an easy process. Thanks again Phil for all your help!
Business response:
Thank you so much for this fantastic feedback, Lili! If you ever need storage in the future, we are here to help!
Lower prices and great service secure location and I know this is odd but the hallways smell good. Hahaha.
Business response:
Thank you so much for the great review! We pride ourselves in keeping our facility safe and clean for you and our other valued customers. Have an awesome day!
Place is clean and safe . The guys at the office are super nice and helpful. I would recommend this place to friends and family.
Business response:
We're thrilled to hear that you enjoyed storing with us, Lilly! We hope to see you again soon.
Every single time I come to this place I feel like I'm back in high school and being told what to do and what not to do. They are always complaining there's nothing ever available. You have to rent the carts out and give them your ID it's like it's ridiculous .
Business response:
Hi Savvy, We have strict rules and regulations at all our facilities for good reason-- to maintain the safety of our valued customers and ensure that their belongings are secure. These policies are stated in every customer's lease upon moving into the facility. Although we understand the frustration that we hold your ID while you use one of our carts, it is a necessary step to prevent theft and ensure that we always have enough carts on hand to accommodate our customers.
This is my second time renting a unit here, when I needed one. A-1 is clean and safe. I never feel any threat to my safety in this facility. The staff is welcoming and super helpful. Highly recommend!
Business response:
Thank you for sharing, Jillian! We're glad we could provide a secure place for you to store your belongings.
I have been a renter here for the past 4 years. The staff here, Valentin, Philip and Russell are professional, helpful and keep this facility clean and safe. I'm very impressed with their attitudes in a climate where customer service does not seem to be high priority. This facility is keep super clean, cool and safe. Thank you for all you do and being so helpful in making all my rentals smoothe and painless! Top notch over here :)
We needed storage space for a couple of months, called A-1, from the phone call to the office visit, everything was smooth, excellent customer service, clean space and secure. We will definitely use A-1 again in the future.
Russell is an absolute lifesaver. Our apartment flooded and we needed an emergency storage unit to store our items even though most places were closed. Russell not only promised to stay open late for us, he still greeted us, was polite and engaging, empathetic, and showed us all the ins and outs. I don't think I'll ever be able to thank him and a1 storage enough for saving us in our time of need.
Business response:
Aj, thanks for your praise and kind comments about our team! We will pass these on to Russell.
Staff have been super nice and helpful during the process of moving my things into the storage unit. So far it has been a pleasant experience and I am happy I chose A-1 Self Storage.
Business response:
Christina, we're glad you had such a wonderful experience with us!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 329 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.