This profile has been claimed by the business owner or representative.
A-1 Self Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
5310 Vineland Ave, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This is absolutely the worst place ever. It's a pandemic. I owe 200 dollars just made a 100 dollar payment. They will not permit me to go in and get my mothers medical supplies. She needs her humidifier and a few other items and they are refusing !!! DO NOT COME TO THIS LOT ! Heartless !!
Business response:
Trevor, I'm so sorry to hear that you weren't able to access your storage unit. I contacted our facility, and we don't show that the unit has any restriction on it. I hope you aren't having trouble with your gate access code! Someone from the location is going to reach out to you to ensure that you are able to access the supplies you need.
The staff here are amazing! I'm a repeat customer and their hours are really great for anyone who needs a place hat offers extended access hours. Definitely come check this place out!
Business response:
Thank you so much, Andrew. One of the highest compliments we can receive is to earn your repeat storage business. We'll be sure to forward your kind comments to our team here at A-1 Self Storage!
Aleli was incredible! She was professional, knowledgeable and welcoming all at the same time. She's an asset to the company!
Business response:
André, we appreciate you taking the time to share your experience with us! We agree, Aleli is an asset to our team and we're delighted to hear you had such a positive experience with her!
This place is great! Never have I seen a better kept storage space. Two thumbs way up!
Business response:
Thank you so much, Megan. We value your business & appreciate that you've taken the time to share your storage experience!
It was a super easy process at A-1, from signing up and selecting a unit (including helpful videos explaining how large of a unit you might need), to buying a lock and using their free furniture dollies on site. Staff are friendly and easygoing, the location is super clean and quiet, all in all it's a great experience. My only complaint is that it's pricey. But, I knew I was paying a premium for a fairly large ground floor unit near the doorway, and I knew I wasn't going to stay in there for more than 2 months, so it wasn't ... read more
Business response:
Michael, thank you so much. We are pleased to hear about your positive experience with us and we appreciate your honest feedback, as we are always looking for ways to improve!
The staff here was very helpful and get me in and out quickly as far as paperwork goes. The facility was clean and I strongly recommend this place.
Business response:
Thank you, Tameka. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
It is a clean and secure space. Well lit and the staff is friendly. You cannot get in after 10 PM which is pretty frustrating. Also they do not allow you to have a back up payment option in case your credit card on file is declined. They will email you but they can sell all of your stuff if you do not receive that email for some reason. That's pretty scary
Business response:
Noah, thank you for bringing this matter to our attention. We do have the longest access hours in the area from 6 am to 10 pm. We have forwarded your feedback to our management team to determine if a backup payment option is a feature we can provide in the future. Rest assured, by law we are required to reach out to you in multiple ways before your unit is eligible for auction. Your belongings will not be sold randomly. Again, we appreciate your feedback as we are always looking for ways to improve!
Such a clean and easy place to access my stuff. It was literally my first time with a storage facility and I would definitely recommend this place.
Business response:
Welcome to A-1 Self Storage, Jen! Thank you for taking the time to share your experience. Be sure to let us know if you have any more questions about your new storage unit.
Best hours and facilities of the storage units in this part of North Hollywood. Easy pay online options and nice clean spaces are very convenient
Business response:
Thank you so much, Darrin. We value your business & appreciate that you've taken the time to share your storage experience!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 321 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.