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A-1 Self Storage

4.7
  • Self Storage
  • San Diego, CA

About this business

Consumer ServicesSelf Storage

Location details

5654 Copley Dr, San Diego, CA, 92111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
WedClosed
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7291 reviews
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Mark W.'s profile image
Mark W. 
rating
7 years ago

If you're thinking of storing your valuables here, you should seriously re-consider and find a storage business that takes security seriously. After having my unit recently plundered by thieves who bypassed extremely lax security, I am convinced my possessions would be more safe on my front lawn than they were at this establishment. My worst nightmare has become reality - ugh! 

Business response:

I believe that you've been working with our Area Manager to address your concerns directly, Mark. We understand how disheartening this situation is. We are diligently working with our local authorities to prosecute the responsible party to the fullest extent of the the law. 

Courtney R.'s profile image
Courtney R. 
rating
7 years ago

Kayla in the front office made everything super easy and convenient! Everything was clean and secure. You have your own password to get into the gated facility. Hours are great open until 10pm which is nice you can stop by after work. Would highly recommend to anyone. Call her in the office, or via email she can hook you up with better prices than posted online! 

Business response:

Thank you so much for taking the time to share your experience with us, Courtney! I'll be sure to forward your kind words on to Kayla. It will certainly brighten her day! 

Trish S.'s profile image
Trish S. 
rating
8 years ago

This storage facility was perfect for my needs. I needed a place where I could get a bunch of furniture delivered and stored while a building was under construction, but the kicker was that deliveries would be coming to the unit when I was not available to meet the driver to accept them. It's actually super hard to find a storage unit company that will accept deliveries for your business on your behalf. Enter A-1 Storage, and more importantly the amazing Kayla that works there. From my initial phone call through the entire r... read more

Business response:

Thank you so much for sharing, Trish! I made sure our CEO received your review. Kayla does a great job, and we're so glad to hear you had such a great storage experience. 

Ana P.'s profile image
Ana P. 
rating
8 years ago

Pricey but convenient. Most units can only be accessed thru inner corridors, which makes it difficult to bring in large items such as stove, refrigerator, etc If you don't have homeowners insurance, you'll have to pay extra $10 per month. It had been 20 yrs since I used a rental unit and was unpleasantly surprised to find out how expensive they are! Can't wait to have our house rebuilt so we can move our belonging out!! 

Business response:

Thank you for your feedback, Ana. We do try to maintain competitive pricing for our storage units. If you need help downsizing your unit at any time, please let us know, as we're happy to help you find something within your budget. Good luck with your rebuild, and let me know if we can be of any further assistance. 

Dominika P.'s profile image
Dominika P. 
rating
8 years ago

Kayla is great! She was very helpful and knowledgeable about choosing the right unit for me. The units have individual alarm on them, so you have to use an access code for the gate that corresponds to the u it you are opening. This place is clean and looks legit secure! Would recommend! 

Business response:

Welcome to A-1, Dominika! Thank you so much for sharing your experience with us. Your kind words will absolutely brighten Kayla's day. 

Roger W.'s profile image
Roger W. 
rating
8 years ago

They increased my rent from $95 to $104 after only four months. Avoid at all costs. This represents an increase in rent of 9.47% after only being a tenant for four months. Their letter states 'we must periodically adjust rates to offset the increasing costs for maintenance, taxes, insurance and utilities. As a result, your monthly rental rate beginning 7/26/2017 will be $104." I have talked with the employees at this location and they state that the owners of this facility own approximately 50 storage facilities across the c... read more

Hieu B.'s profile image
Hieu B. 
rating
9 years ago

Good clean facility, great staff. Kayla was very prompt with everything that she said she'd do. She said she would contact the manager about my situation and she did it right there so I didn't feel like my situation was brushed to the side. 

Business response:

Thank you, Hieu. Please let us know how we can improve from a 4 to a 5 star experience for you. 

Julie L.'s profile image
Julie L. 
rating
9 years ago

Clean, dry, and felt safe keeping our belongings here. You have to input your passcode to open the door to the hallway prior to accessing your storage unit. I found that they are reasonably priced and gave us a military discount! Also was nice that they provided dollies for their customers to use and had water and chocolates in their front office. 

Business response:

Thank you so much, T L. We value your business & appreciate that you've taken the time to share your storage experience! 

Tim S.'s profile image
Tim S. 
rating
9 years ago

Very good staff at this location. Buildings well designed and maintain cool temperatures. Recommend this site over Uhaul storage nearby. Also, prices competitive, but still expensive. 

Business response:

Thank you so much, Tim. We value your business & appreciate that you've taken the time to share your storage experience! 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.7 star rating with 291 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is open now. It will close at 5:00 p.m.