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A-1 Self Storage

4.7
  • Self Storage
  • San Diego, CA

About this business

Consumer ServicesSelf Storage

Location details

5654 Copley Dr, San Diego, CA, 92111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
WedClosed
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7291 reviews
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Michael G.'s profile image
Michael G. 
rating
2 years ago

Very bad experience yesterday. Was helping to store our daughters things as she moves for a work assignment and was time sensitive. When I got to A1 yesterday morning and unloaded onto carts, I found a sign that "the the only elevator for the building was out of service, but there are stairs in the back of the building and they are sorry for the inconvenience". Now I understand things break. But we have had a unit there for over a year. They have our email, we get bills. However there was NO notification that there was an el... read more

Don L.'s profile image
Don L. 
rating
3 years ago

Visited 4 different storage places this Saturday. This was our second stop. We ended up coming back to this location because the lady at the front office Pinky was professional, good customer service and had great energy. The place is clean too. 

Business response:

Don, reviews like this give us motivation and help us ensure we provide high-quality care! 

Nicole R.'s profile image
Nicole R. 
rating
3 years ago

Grace is amazing. She made the whole process of getting a storage unit so easy and took all the stress away. Very clean facility and convenient location! 

Business response:

Nicole, thanks for your praise and kind comments about our team! We agree, Grace is great. 

Marcus B.'s profile image
Marcus B. 
rating
4 years ago

One of the best storage unit locations I've ever used! PROs: The front office is very well-stocked and clean. The staff workers are very respectful, knowledgeable, and efficient at their jobs. Renting a unit is very painless and you can even call before and have it held for free for 24 hours. You will have to buy a cylinder lock if you do not already have one, so prepare yourself they are a little pricey but you can use any standard cylinder lock from any storage unit and it should work. The storage site is very secure with ... read more

Ru B.'s profile image
Ru B. 
rating
4 years ago

The A-1 Self Storage Facility on Copley is very clean, The manager, Chris, is very nice and on top of things. We did find some silverfish in our boxes after we moved the things we were storing out, but we never saw any other insects or rodents when we were on the premises. There were definitely some homeless people living out of the units or storing their items there though. On three separate occasions (always in the evenings), we saw different cleaner-looking homeless men (they had the grocery carts that you often see homel... read more

Business response:

Ru, we are very happy to have provided you with a positive experience and we really appreciate your helpful feedback! Honestly the "homeless factor" is a tough one for us and many other businesses. We have and enforce rules on the property and when people don't abide by those rules we terminate their tenancy. Feedback like yours helps us do that. 

Pat S.'s profile image
Pat S. 
rating
4 years ago

I was getting ready to move and not sure what I wanted to keep so decided to rent a self storage. All new to me so I called around and talked to a lot of nice people at different companies. But from the very beginning the people at A1 Storage were the greatest. From Rosie, my first contact to Chris and Ejay at the Copley Drive facility. I was waiting for a small unit but none was available so I had to take a medium size one. I was reassured when smaller one became available I could switch. With the hundreds of units they hav... read more

Business response:

Pat, we are so happy to read such a great review about A-1 Self Storage! Thank you for the kind words and the detail. We will pass then on to everyone you mentioned. 

Kristiana D.'s profile image
Kristiana D. 
rating
4 years ago

Good service! Had their mask on and kept his distance. Was very polite and answered any questions that we had. Prices were reasonable and everything was clean. 

Business response:

Hi Kristiana, we are very happy to have provided you with such a positive experience! 

K N.'s profile image
K N. 
rating
4 years ago

Getting a nice storage here. Great discount given today. Highly recommended if you need a storage 

Business response:

Thank you, K. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Peter P.'s profile image
Peter P. 
rating
5 years ago

I have numerous storage facilities both business and personal, in both San Diego and on the east coast. A1 pricing is competitive with their initial internet rate offerings very attractive and helpful. The staff are friendly and efficient, answering and otherwise returning calls promptly consistently when needed. Finally, the facilities are always clean and those I use new with easy access and long hours. Only downside at least in Kerney Mesa is that there are no lights in the storage lockers, which is different than I've ex... read more

Business response:

We're so glad to hear about your positive experience, Peter! Thank you so much for sharing. We'll be sure to forward your kind comments to Chris. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.7 star rating with 291 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is open now. It will close at 5:00 p.m.