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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
401 Santa Ana Ave, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Juan was very helpful. We came in with no knowledge and he was was able to answer all questions and shows us the units. He was just very informative and I appreciate his efficiency.
This storage unit location is very helpful Juan is very thorough, and explained all the ins and outs of the rental agreement I recommend this location
Rented a storage unit for ~18 months during COVID after doing a lot of research. During the same period, a friend using Public Storage had his unit broken into and lost a lot of valuable possessions. I had no such worries given the excellent customer service and attention to detail at A-1. Some highlights: * Excellent service when purchasing and accessing the unit. James could teach a Masterclass on customer service. Examples: - in the initial orientation, James explained a common mistake that customers new to tubular locks ... read more
Business response:
Isaac, we are so happy to read such a great review. Your feedback was great and we'll pass it on not only to James but to others. You really detail how doing the little things can positively impact someone.
This place was very clean and organized, they give you a walkthrough in the beginning and are super helpful. I bought a lock through their service for 15$ and I was set to move my things into the storage. The whole unit was ventilated pretty well so you wouldn't feel overwhelmed.
Business response:
Qing, we are very happy we could provide you with a positive experience!
I've used this storage unit for two consecutive moves and have had good experiences both times. It's clean and there's usually parking available. People running this site are also very nice and accommodating. Will use anytime I need storage.
Business response:
Jenn, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
I've come here on two separate days, different times (during opening hours) and they have been closed. I emailed them to confirm the opening hours and no one has responded. Update: they finally emailed me back with their hours. They should post what time they're closed for lunch as well, because no one has 30 min to spare to wait for the office the open.
Business response:
My D., we appreciate you taking the time to leave us this feedback. I'm sorry you were inconvenienced and I get your frustration. We'll look at what we can do to improve this.
Had the best experience renting a storage unit from A-1 Storage Santa Ana in San Jose! I loved the safety and security of the building, it was always so clean and well kept, bright, everything was always functioning extremely well, and the staff was incredible! James was always so friendly and helpful. I couldn't recommend this place enough! If you're ever in need of a storage unit look no further. They also made the moving out process so smooth and easy even though I was sad to leave. Thank you again so much for all your he... read more
Business response:
Haley, reviews like this give us motivation and help us ensure we provide high-quality care. We will pass on your kind words to James and the staff.
Staff is oddly creepy. Many of times the elevator doesn't even work Over priced for the little that you get and can find a better value elsewhere
Before moving in A1-Self Storage , I had been visited many other companies but this one, the very one on Santa Ana Ave is at another level. They set a higher standard for self-storage. Clean, welcoming, secured, and professional. Every time I come to visit my unit, I see someone swiping the driveway, hallway, and parking lot. Think about it, they even swipe the parking lot every day. You might think the restroom might be filthy, but NO, it's even cleaner than a hotel restroom. The staff put their pride and responsibility in ... read more
Business response:
Tan, thanks for your praise and kind comments about our team!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 294 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.