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A-1 Self Storage

4.8
  • Self Storage
  • San Diego, CA

About this business

Consumer ServicesSelf Storage

Location details

2245 Hotel Cir S, San Diego, CA, 92108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.8556 reviews
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Dawn C.'s profile image
Dawn C. 
rating
7 years ago

Used this A-1 storage because it had such a great location and near my place. I had reviewed Yelp and had noticed all the positive comments. They are all right. Such a welcoming personality and so willing to work with you. They have a clean, safe storage building and I never had any trouble while I had my stuff stored there. When I needed to close my storage management again was so kind and helpful. Will come back when I need to rent storage in the future. Thank you!!! 

Business response:

We're so happy to hear we've earned your repeat business, Dawn! We'll be here if you need a storage unit again. 

Brittany B.'s profile image
Brittany B. 
rating
8 years ago

Darlene and Rana are so professional and courteous! By far one of the nicest storage facilities I've found and I'm always impressed with how well it is managed by these ladies. 

Business response:

That's so great to hear, Brittany! I know your kind words will brighten their day. Thank you so much for sharing with us. 

Saul G.'s profile image
Saul G. 
rating
8 years ago

First off I have to say that the staff there is professional - and awesome. The problem with this place is they have a lot of hidden fee's and they up your rate the loner you are there. But when they are full and no space they keep it level. I think this is a problem with all storage facilities. They don't count on us having to move our things so they will charge you more and more and you juts have to take it unless you are willing to spend the money and time moving your things. For that I give this plane a 1 star and if I c... read more

Business response:

We're sorry to hear that you're dissatisfied, Saul. We work hard to provide the best value to our customers through competitive pricing and by maintaining clean, safe, and secure facilities. Your original monthly rate is not guaranteed for the life of your rental with A-1. From time to time, we find it necessary to make adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. 

Aya D.'s profile image
Aya D. 
rating
8 years ago

Rana and Darlene were SO nice and even more helpful. They promptly answered all my questions. I rented a 2nd floor unit, which is not a climate-controlled unit, but when I am at the unit during daytime it stays reasonably cool, so I was relieved since I am storing some art there. It is very professionally managed and my storage unit is immaculate. 

Business response:

Thank you so much for taking the time to share your storage experience with us, Aya D. We'll be sure to forward your kind words to Rana & Darlene. 

Carolyn P.'s profile image
Carolyn P. 
rating
8 years ago

We drove to this location because of its outstanding review. As soon as we walked in the office, Darlene, the manager greeted us right away. She was very pleasant and accommodating. She even mentioned a closer A1 Storage location from where we live and went out of her way to see storage availability. We ended up choosing their Frazee location because it is close by but nonetheless, both locations have superb and outstanding customer service. Thank you Darlene and Kim! 

Business response:

Welcome to A-1, Carolyn! Thank you so much. We value your business & appreciate that you've taken the time to share your storage experience. We'll be sure to forward your kind comments to Darlene & Kim. 

Joett O.'s profile image
Joett O. 
rating
8 years ago

I went to this A1 storage last month to inspect the fire alarm system along with one of my Sales Reps and the facilities are kept immaculate both in and out. It's the cleanest and most well kept storage I've seen so far. We were treated with great customer service by Darlene and we were provided with everything we needed to perform our job. I highly recommend them. 

Business response:

Thank you so much for taking the time to share your experience with us, Joett O. We'll be here if you ever need a storage unit! We will be sure to forward your kind comments to Darlene. 

David V.'s profile image
David V. 
rating
8 years ago

Great experience renting a storage unit for a year and a half. The service provided by Darlene and her team is the best that I've ever experienced at a storage facility. Would come back. 

Business response:

Thank you so much for taking the time to share your storage experience with us, David V. We'll be sure to forward your kind words to Darlene! 

Jaz G.'s profile image
Jaz G. 
rating
8 years ago

My co-worker Joett and I had to stop by today to perform a fire inspection, and Darlene was quite hospitable. Enthusiastic when she didn't need to be, meaning, we weren't her customers but she treated us as if we were. By Darlene going out of her way to offer us Coffee, water, and even M&M's, it really made our work experience even more enjoyable. Since I was training, Joett informed me that at other job sites it usually doesn't go this smoothly because of the person at the front desk. With that being said I wanted to go on ... read more

Business response:

Thank you so much for sharing, Jaz! We'll be sure to forward your kind comments to Darlene. It will make her day. We will be here if you ever need a storage unit! 

Emily M.'s profile image
Emily M. 
rating
8 years ago

Wow! Customer service at its finest! It is so refreshing to see businesses with such amazing pride in what they do. The facility is very clean and the staff is A+. I used this unit for work related reasons and every time I came to utilize my unit, I was greeted by my first name. This top Nott service is such a rare thing to find in many businesses but I was fortunate to find this one and I want to pay it forward by recommending anyone who needs a storage unit to come here. You will not be let down! 

Business response:

Thank you so much, Emily. We value your business & appreciate that you've taken the time to share your storage experience! 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.8 star rating with 556 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.