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A-1 Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
2245 Hotel Cir S, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
A1 and Darlene's customer service helped my engineering co during the Covid pandemic. Very professional and safe, clean units. Five stars!!
Business response:
Christopher, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Idania and Darline were very helpful and accommodating to all of my questions. I felt really comfortable with choosing A1 storage during my tour and they went above and beyond to make sure I made the best choice on which storage unit I should pick.
Business response:
Thank you so much for taking the time to share your storage experience with us, Ashley. We'll be sure to forward your kind words to Idania and Darlene. It will brighten their day!
Moving can be very stressful, for most it is stressful, but the 2 ladies at this A-1 self storage location, went above and beyond to help us! Customer service was so awesome! We are so grateful for Darlene and Genesis, who contacted us when the movers left some of our items on another floor!!! These 2 make this storage facility the best we have ever used!
Business response:
We're so glad to hear about your positive experience, Heather! We understand how stressful moving can be. It is our goal to minimize stress during your self storage experience. Thank you so much for sharing. We'll be sure to forward your kind comments to Darlene and Genesis. It will certainly brighten their day!
Wonderful storage facility! Clean, easy to access and the staff is incredibly helpful. Would highly recommend.
Business response:
Thank you so much for sharing your storage experience with us, Amie!
Very clean and amazing staff (Darlene). I used this location between moves what a blessing. It is very ideal if you are in Mission Hills, Hillcrest, Bankers Hill.
With check in you get three small free boxes!! I picked up a bed from my cousin's storage. The staff was super helpful and very sweet. They offered us candy and coffee while my cousin had to make some purchases. At first I was weary because the storage was on the 5th floor and we were picking up a bed!! They had flat beds for your use right by the elevator. It was actually pretty painless and quick. It helped that my cousin's storage was packed quite nicely. Of course as prepared as I am we didn't have straps. Don'... read more
Business response:
Thank you for sharing your experience, Maricela. I'm really happy to hear that everything worked out so well.
Me & my friend wanted to share a storage unit - 1 month free great deal right? The door was giving us issues that we both brought to the attention of the property Comes closing time and I couldn't get my door to shut & lock completely When I finally manage to get the door locked I then proceeded to make my way down making sure I picked up any trash and I was accompanied by my dogs. And left. But because they saw that as me intentionally staying pass closing and kicked my friend & me out! Of our lease! Limited hours! And ... read more
Business response:
Catt, we do have rules and regulations in place to ensure the safety of our customers, their belongings, and our facility. We hope you understand that safety truly is at the heart of this. Unfortunately, in some instances, we have to take a zero-tolerance stance on violations of our policies.
I've never worked with people like this at a storage facility. Every single person has been hugely helpful and nice, particularly Darlene. She loves the company and it show in everything she does. She remembered my name when I came back. Little things like that matter and are appreciated. If you want a great, super clean, secure, easy to access storage unit with long hours and a great staff, this is your spot!
Business response:
We could not agree with you more that Darlene is a joy to be around and extremely passionate about her job, John! We're so glad you had an amazing experience during your recent visit.
Renting from Karina was absolutely AMAZING. I rented a storage unit for 9 months & had an absolutely seamless experience. Highly recommend to anyone needing storage in SD!! (I ended up choosing this location based on the reviews I saw & couldn't have picked a better place!)
Business response:
Lupita, thank you so much for sharing your experience with us and for your continued business. We're very proud of our high customer ratings and are so glad you've had a great experience, too!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 555 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.