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A-1 Self Storage

4.8
  • Self Storage
  • Anaheim, CA

About this business

Consumer ServicesSelf Storage

Location details

3535 W Ball Rd, Anaheim, CA, 92804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.8395 reviews
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Jason R.'s profile image
Jason R. 
rating
4 years ago

We used A-1 Self Storage while we were in between moving from house to house. I give them a 4 star rating because of the ease of getting started with opening up a storage unit. I have never rented a unit before and the front desk really took the time to walk me through the process while answering all of my questions! What I particularly appreciated about their customer service was their readiness to both present and answer commonly asked questions like, "what if I lose my code?" "do the gates remain accessible for 24 hours?"... read more

Business response:

Jason, we are very happy to have provided you with such a positive experience and we really appreciate your detailed and helpful feedback! 

Sandy B.'s profile image
Sandy B. 
rating
5 years ago

Easy and affordable to book online. The storage unit was clean. Everyone I spoke with in the office was friendly and helpful. Overall, a great experience. 

Becky M.'s profile image
Becky M. 
rating
5 years ago

Very friendly staff and very helpful!! The girls at the front desk are very thorough. And the prices are not bad 

Business response:

Becky, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage! 

Steffeny N.'s profile image
Steffeny N. 
rating
5 years ago

Easy access self storage center. I had called around to get prices for a 10x10 with A-1 being the best priced and the closest to me. The storage is clean with sturdy doors. The staff were very helpful in showing all the available options and getting me to the right unit with as little hassle as possible. If you are looking for a clean and well maintained self storage this will be the one to come to. 

Business response:

Thank you for your praise and kind comments about our team, Steffeny. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Rosalynn H.'s profile image
Rosalynn H. 
rating
5 years ago

I've used this place twice now and I definitely appreciate their customer service. They were able to accommodate my need to access a unit quickly and during late hours. Although, I didn't get confirmation that I could come back after hours the next night, the alarm didn't go off which meant they had received my message of me needing to access my unit late that night. I'm not sure about pricing since I didn't really compare with other places but this review is for their customer service and how nice and accommodating they can... read more

Business response:

Rosalynn, we're happy you found our staff to be so supportive during your experience here at A-1 Self Storage. If you have any further questions, please don't hesitate to reach out! 

Gisselle F.'s profile image
Gisselle F. 
rating
5 years ago

Place is great ! Really clean and good service! Prices are very reasonable. I would recommend for anyone to store your items here. 

Business response:

Thank you, Gisselle. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Veronica O.'s profile image
Veronica O. 
rating
5 years ago

Wonderful location, staff and service. This was y first experience with self storage and the team made it so easy. I was texting from the website and they texted back promptly and stayed in touch. When I was ready to visit they remembered me and took me on a tour of the available units. They were so helpful and friendly it made renting quick and easy. I would highly recommend them if you've got extra stuff to store. I switched from a POD which was costing me about $225 a month, I downsized a bit and was able to drop the cost... read more

Business response:

Thank you so much, Veronica. We value your business & appreciate that you've taken the time to share your storage experience. Please don't hesitate to reach out if you need anything in the future. We are always happy to help! 

Clinton Z.'s profile image
Clinton Z. 
rating
5 years ago

I'll make this crisp and clear when pointing out standards about the staff and the facility that they manage at A-1 Self-Storage 3535 Ball street...... Cleanliness: Above exceptional Maintenance: Above exceptional Safety and Security: Above exceptional Personal : Above exceptional Over-all Rating: Above and Beyond exceptional This is where the puck stops for the best of best in the self storage business! You are one of the lucky of luckiest people if you get to do business with such a remarkable, wholesome, down-to-earth tea... read more

Business response:

Clinton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at A-1 Self Storage. Thank you soo much for taking the time to share your storage experience with the world! 

Angela G.'s profile image
Angela G. 
rating
5 years ago

I never thought I would be reviewing a storage unit location but here we are! My friend and I were looking for a spot that was convenient and wouldn't break the bank between the two of us. When looking for places on Yelp, A1 immediately popped up with the best reviews. I went on the website to look at the sizes as well as pricing and how to get going. I was so thrilled that they put everything on the website - many storage unit places will not tell you the price ahead of time which to me, is very uncomfortable. I placed a ho... read more

Business response:

Welcome to A-1 Self Storage, Angela! We are so happy to read such a wonderful review about our team. Thank you so much for taking the time to share your storage experience with the world. We can't wait to pass along your kind comments and praise to Crystal and Stephanie. It will brighten their day! 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.8 star rating with 395 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is open now. It will close at 6:00 p.m.