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A-1 Self Storage

4.8
  • Self Storage
  • Anaheim, CA

About this business

Consumer ServicesSelf Storage

Location details

3535 W Ball Rd, Anaheim, CA, 92804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.8412 reviews
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Chris W.'s profile image
Chris W. 
rating
6 years ago

I like this place. They always do a great job keeping the place clean and the people in the front office are always nice and pleasant to speak to. My only complaint is that if you are behind on your payment they are quick to start that process to get your stuff inventoried and on the chopping block. I get it that they have to be that way but excessive fees suck and they will stack them on you. 

Business response:

Chris, thank you so much for your kind and honest comments and high star rating. We really appreciate your feedback! 

Hezel R.'s profile image
Hezel R. 
rating
6 years ago

Very convenient and staffs are helpful and kind to help and assist all your questions. Cheers to Sam and stephanie! 

Business response:

Hezel, we're happy you found our staff to be so supportive during your experience here at A-1 Self Storage. We are more than happy to forward your kind comments to Sam and Stephanie! 

Jason C.'s profile image
Jason C. 
rating
6 years ago

The customer service here is A-1! They are very helpful and professional. Prices are fair and the first month is free! Easy access to my storage and size is perfect. Easy to get in easy to get out. 

Business response:

Jason, thanks for your praise and kind comments about our team. We are glad to hear you had such a positive experience with us! 

Art R.'s profile image
Art R. 
rating
6 years ago

A1 Storage in Anaheim is a rip-off they fee the s*** out of you. They raise my rent for $137 to $138 now I got a letter saying they're increasing it $13 more to make $150 I haven't been there a year yet it's a bunch of s*** I wouldn't go to this place I'm going to move my crap out of there as soon as I can. It's pretty expensive for 10 x 13 storage unit for stuff just to sit there... 

Business response:

Thank you so much, Art. We value your business & appreciate that you've taken the time to share your storage experience! We'll be sure to forward your kind words to Stephanie, Sam, and Arlene. It will brighten their day! 

Tony L.'s profile image
Tony L. 
rating
6 years ago

Swapped storage places from Public Storage to A1 Storage because of accessibility and cost, saving our business really good money in a monthly basis. Please go see Stephanie, she's the friendliest store manager and she will help you with your needs. 

Business response:

Welcome to A-1 Self Storage, Tony! Thank you so much for taking the time to share your storage experience with us and for the recommendations. We'll be sure to forward your kind words to Stephanie! 

Cambria A.'s profile image
Cambria A. 
rating
6 years ago

The team here is so friendly and helpful. Originally we'd booked a 10x10 unit, and Stephanie was so kind and knowledgeable throughout the whole tour process. Upon moving day, we discovered that we needed to swap our unit for a slightly bigger one, and Stephanie and her coworkers made it happen very quickly and with ease. The facilities are super clean, secure, and generally very safe feeling. Hours in which to visit are pretty generous too. A-1 definitely gets an A+ in my book. 

Business response:

Thank you so much, Cambria. We value your business & appreciate that you've taken the time to share your storage experience. We will gladly share your kind comments with Stephanie! 

Gianni F.'s profile image
Gianni F. 
rating
6 years ago

It was a very great experience and swift. The customer service was excellent and the facility is very clean which I'm big on! 

Business response:

Gianni, we're glad to hear you enjoyed your visit. Thank you for sharing! 

R M.'s profile image
R M. 
rating
6 years ago

Sam and Stephanie were great really amazing and helpful made the transaction smooth and easy these individuals make this place a 5 star place to be in thanks guys 

Business response:

Thank you so much. We value your business & will gladly share your praise and kind comments with Sam and Stephanie. It will surely brighten their day! 

Bones B.'s profile image
Bones B. 
rating
7 years ago

A great storage facility with decent prices, lots of drive-up units and an efficient and friendly staff. GOOD JOB 

Business response:

Bones, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at A-1 Self Storage. Thanks for sharing! 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.8 star rating with 412 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is open now. It will close at 6:00 p.m.