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A-1 Self Storage
- Self Storage
- Anaheim, CA
About this business
Location details
3535 W Ball Rd, Anaheim, CA, 92804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Marisol was extremely helpful. She greeted me with a warm welcome and went out of her way to meet my needs. I went to 5 other locations to check prices but ended up returning because of the customer service I received. I would recommend A-1 for price and this location for the service.
Business response:
Welcome to A-1, Neal! We're glad to hear everything worked out for you. Thank you so much for sharing. We'll be sure to forward your kind comments to Marisol.
This location is very clean and the staff are very professional. Marisol and Amy are very friendly and their customer service skills are second to none. They gave me all the information I needed and answered all of my questions. I will definitely be storing here at this location while I'm deployed. Hooyah A-1, thank you for great service!
Business response:
Thank you so much for sharing, Eric! We'll be sure to share your comments with Marisol & Amy.
First thing I noticed was that it was both clean and secure. Employees Marisol and Amy were both friendly and helpful. Prices were also less than other companies in the area and located close to my home.
Business response:
Thank you so much for sharing your experience, Stephen.
I can't get over how helpful Marisol, Amy and Todd were! The team knew I was short on time as I was coming during my lunch hour. From the moment I walked in they greated me by name and had my paper work, lock and info card ready to go. I was in and out within minutes! The process of vacating the storage was just as quick! I highly recommend you give them a try! The facilty was well kept and lighted, I never felt unsafe or that my items would be vandalized!
Business response:
Thank you so much for sharing, Cat! Todd, Marisol & Amy make a great team, don't they?
Staff Marisol And Tod made the move for us easy ,Marisol you and Tod are the best . Is clean and secured. Very reasonable rates as well.
My husband and I rented a storage unit yesterday. Marisol helped us through the process. She was very professional and friendly. She made the entire process so easy! Everything was as promised! It is clean, well lit, and secure! I will definitely recommend A-1 Self Storage to all my family and friends! Thank you!
Todd was very nice and explained all my information And his helper Marisol was nice as well :)
Can't say enough about this crazy awesome Anaheim A1 crew! I love these guys! Over the course of many many many & many years, Todd, Amy & Marisol have always been in my corner! The customer service this crew dishes out is spectacular! I've always been treated with kindness and respect, even when I was hurtin a bit and didn't always pick up their calls. I ALWAYS got a call to make sure I make my payment, if I was late & before anything drastic happens with my account. I was always edified of my situation with whatever unit ... read more
I started renting two storage units here at $250 per unit per month, which was reasonable at the time. However, over the course of my rental, the price has increased every few months. I now pay a total of $790 per month for the same two units. Nothing about my units has changed except the price. If you're considering this place, be prepared for frequent rate hikes that add up quickly, especially if you plan to stay long-term. Their website shows the same unit standard rate of $230 per month and a discounted rate of $115 for ... read more
Business response:
We're sorry to hear you're dissatisfied, Jaime. We'd like to discuss your experience with you so that we may better understand the situation and address any other questions or concerns you may have. Please email us at a1customerservice@a1storage.com with your contact information, so that we may further assist you.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 412 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.