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A-1 Self Storage
- Self Storage
- Anaheim, CA
About this business
Location details
3535 W Ball Rd, Anaheim, CA, 92804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
It's no fun needing to put your stuff into storage BUT every single time I've needed to, I've always come back to THIS same place. The staff here has always been nice & the premises are always kept clean. I've always felt my belongings to be safe here as the location is well monitored 24hrs. Only once did I have a small rodent issue & as soon as I reported it, it was taken care of. This will be my 4th time using them & I'll continue to use them every time I need to store my stuff! =)
Business response:
Yesenia, thank you so for your wonderful review. One of the highest compliments we can receive is your repeat business. We are happy to pass along your comments to the team here at A-1 Self Storage!
Super friendly staff. The storage units are very safe! You have to use their special lock, but the reasoning behind that is it will not allow you to forget to lock your unit and leave through the gate. Your gate code includes your storage unit number. Price is pretty similar to what you pay for a storage unit. I highly recommend this place!
Business response:
Thank you, Sophie. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The service I have received from Stephanie has been exemplary! I purchased my unit sight unseen! Did this all via their website. The emails from her were so clear and nice. Very professional! Then the text messages were an added bonus to check up with me, see if I had any questions! I could have stored my belongings closer to where I live but the service that Stephanie and Kelvin provided was great!!
Business response:
We're so glad to hear about your positive experience, Tommy! Thank you so much for sharing. We'll be sure to forward your kind comments to Stephanie and Kelvin. It will brighten their day!
Overall a great storage place with super friendly staff. Took off one star because the indoor units have no lighting inside which is a bit of a struggle as you can't really see everything so you will need to bring a flashlight with you. Also it can get very hot in those units so keep that in mind when you are moving stuff around. Rent is increased yearly by about $10 which isn't terrible, but there were no noticeable differences to the place, just remember that going into it the price will not stay the same throughout your t... read more
Business response:
Katheryn, thank you for taking the time to share your storage experience. We really appreciate your honest feedback and kind comments about our team. Your recommendations mean so much to us and we are happy to have earned them! Thanks again and have a great day!
I like this place. They always do a great job keeping the place clean and the people in the front office are always nice and pleasant to speak to. My only complaint is that if you are behind on your payment they are quick to start that process to get your stuff inventoried and on the chopping block. I get it that they have to be that way but excessive fees suck and they will stack them on you.
Business response:
Chris, thank you so much for your kind and honest comments and high star rating. We really appreciate your feedback!
Very convenient and staffs are helpful and kind to help and assist all your questions. Cheers to Sam and stephanie!
Business response:
Hezel, we're happy you found our staff to be so supportive during your experience here at A-1 Self Storage. We are more than happy to forward your kind comments to Sam and Stephanie!
The customer service here is A-1! They are very helpful and professional. Prices are fair and the first month is free! Easy access to my storage and size is perfect. Easy to get in easy to get out.
Business response:
Jason, thanks for your praise and kind comments about our team. We are glad to hear you had such a positive experience with us!
A1 Storage in Anaheim is a rip-off they fee the s*** out of you. They raise my rent for $137 to $138 now I got a letter saying they're increasing it $13 more to make $150 I haven't been there a year yet it's a bunch of s*** I wouldn't go to this place I'm going to move my crap out of there as soon as I can. It's pretty expensive for 10 x 13 storage unit for stuff just to sit there...
Business response:
Thank you so much, Art. We value your business & appreciate that you've taken the time to share your storage experience! We'll be sure to forward your kind words to Stephanie, Sam, and Arlene. It will brighten their day!
Swapped storage places from Public Storage to A1 Storage because of accessibility and cost, saving our business really good money in a monthly basis. Please go see Stephanie, she's the friendliest store manager and she will help you with your needs.
Business response:
Welcome to A-1 Self Storage, Tony! Thank you so much for taking the time to share your storage experience with us and for the recommendations. We'll be sure to forward your kind words to Stephanie!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 395 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.