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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Sub Par Service and Care of Cars Service was sub par once the deal was made. Nobody checked the car before they sold t to me; it was covered in paint scratches. Dealing with maintenance was horrible, it took a week for them to fix the scratches twice and they didn't notify me when it was done so they clearly can't communicate. Everyone was in disarray, nobody knew what was going on and I had to wait an hour each time before anyone would take it seriously and help. Lazy dealership and lazy service. I had to ask for my car to ... read more
Terrible customer service forged our signature Don't give them your ID it's very difficult to get it back. I think the salesman name was David R. He would disappear for long periods. They try to ad on to the price expensive ad ons. ($300 for locking lug nuts etc).Make sure they take them all off. Finance department was less then professional. Tried to trick us into buying extended warranty said the standard warranty was useless. Sticker price is no where near the final price.They forgot to have us sign a paper so someone for... read more
Warranty repair This dealership refused to cover warrant work. They turned me away after taking the day off to get my truck serviced. They claimed it was bc my vehicle was manufactured in Canada. I gave them my vin before I even scheduled the appointment and they didnt mention a problem. After contacting multiple dealerships, they confirmed that my warranty does transfer to usa. The dealership just needs to do some extra work to contact nissan Canada to be paid. I contacted the dealership back. They still refused to cover th... read more
Horrible service department This dealership refused to cover warrant work. They turned me away after taking the day off to get my truck serviced. They claimed it was bc my vehicle was manufactured in Canada. I gave them my vin before I even scheduled the appointment and they didnt mention a problem. After contacting multiple dealerships, they confirmed that my warranty does transfer to usa. The dealership just needs to do some extra work to contact nissan Canada to be paid. I contacted the dealership back. They still refused... read more
Give me what you promise. Unsatisfied Customer. after spending about 4 hours negotiating a car with navigation, I didn't get a walk through of the vehicle I was purchasing and to my surprise navigation wasn't included. I called back salesman asking about it and his response was "I was 100% sure it had navigation, but it doesn't". The deal was under-delivered. I try to escalate my experience to customer service and all I got was "This is a lesson to learn". Definitely not referring anyone to this dealership. Five guys where e... read more
Terrible Please don't get fooled by all these fake reviews. They don't honor their internet pricing. They take your ID and keep with them so you don't leave.
I'd make the trip again. Wanted to buy a new vehicle and quickly became disappointed with quality of the sales staff and unwillingness to be honest and trustworthy. I quickly started looking outside the Tucson area and sent a few emails to dealers in Phoenix. Soon a young man called and said that if I was willing to make the 100 mile trip that ABC Nissan would make it worth my while. I asked to give me a reason to come up, the next thing you know I'm headed up. David Adamek was right, they made me a far better deal than my h... read more
Don't negotiate with Isaias Coronado, Not worth your time, go Avondale Nissan, they have better finance manager and salesperson. Even I gave them all information so i don't have to come all way from Tolleson with sick daughter. You will regret after meet Isasis.
Overall poor customer experience I was told by my sales person he would "order" me a second key upon the sale of my vehicle. I called twice and emailed him to follow up and he continuously told me he still needed to order it. Upon my fourth follow up in person the sales agent is no longer with ABC Nissan but because I don't have anything in writing they will not honor the agreement. As a customer it seems unreasonable to assume I should have checked my hundreds of pages of documentation to ensure their sales associate wasn't... read more
Business response:
Hi Diane, I'm glad you had a good experience working with Phillip in our service department, but I'm very concerned about your experience with getting your second Key when you purchased that car. I want to make the situation right for you, in addition to reviewing all of our processes to make sure that doesn't happen to anyone else. Please give me a call at 602-264-2332. Thank you in advance, Travis Spencer | Internet Director | ABC Nissan
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 8,135 reviews.
When is ABC Nissan open?
ABC Nissan is open now. It will close at 9:00 p.m.