This profile has been claimed by the business owner or representative.
ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Received the standard internet msg, price was different, (higher). than what was stated on CarFax site. Dealership never responded to my email about difference and sold car for higher than CarFax posted price...
BEWARE ABC nissans listed price in Carfax was just ploy get me to dealership!! $21,999 became $27,903 out the door, doc fees tax n license dont cost $6,903!
Business response:
Cindy, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
Instead of putting full synthetic oil, they put semi- synthetic. Then what they did was adding a small bottle of liquid synthetic to the oil. A decent dealer will change all the oil and fill with the right one. I an not fond of people that do cheap job and take short cuts. But, I guess it is what it is:(
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please reach out to our Customer Service Director, Devyn Wilcox, at Dwilcox@abcnissan.com at your earliest convenience.
They baited and switched. Advertised the car online at one price then when we visited the dealer the car showed a higher price on the front window and after we test drove the car not including the expected tax, license, title price ADDED NEARLY $3700 for the Pre Owned Certified Warranty that had been listed as included in the price we had originally seen online. The salesman was not a negotiator, he was a runner back and forth between the Sales Director and us. We had met the Sales Director initially when we first arrived at... read more
Business response:
Mike, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
I wouldn't buy a car at ABC Nissan. When a dealer adds over $2,000.00 to the price shown online for "Added Dealer options" and fees I know I'm not dealing with honest people. This was a used car that was loaded when new and had very few miles on it. Really; what options did they really add?
Business response:
Joe, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Adam Marazzo, our General Manager at Amarazzo@abcnissan.com at your earliest convenience.
We bought the Lincoln MKC Not impressed with this dealership as they lack integrity seems most car dealerships are that way
Business response:
Diane, we are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand your rating. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
Long wait times and they hold your car keys hostage until you walk their lot once.
Business response:
Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. Please contact Adam Marazzo, our General Manager at Amarazzo@abcnissan.com.
Stop up selling to poor people that don't actually need that service done. Just focus on the job at hand and be honest
Business response:
We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Adam Marazzo, our General Manager at Amarazzo@abcnissan.com.
I set an appointment for the car I inquired about, they had a set day and time for me, and an hour before the appointment, the car I wanted sold and they DID NOT contact me telling me so. I ended up going with another dealer that actually put the car on hold for our set appointment.
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 7,797 reviews.
When is ABC Nissan open?
ABC Nissan is open now. It will close at 9:00 p.m.