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1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The shop hasn't called me back in because they're still waiting for the part...they only scheduled me for the work, not doing anything yet.
They couldn't find why my car had an engine malfunction warning take in mind its a 2021 model
Business response:
.although there were no stored codes in system 2 Software updates were performed .
The services have not been performed. Not too sure who reported it but it has not been done yet!
Business response:
Thank you , No one from service reported . service does not report to car fax .
I dont own this car. I traded it in for a 2020 Altima I think in Jan 2021. Looks like they did not transfer title to née owner abc Nissan should have done paperwork months ago. Thx.
Business response:
Hello, we would like to make sure your title is transferred immediately. Please contact our General Manager, Tim Beyer, at tbeyer@vtaig.com your earliest convenience to get this resolved.
They did a good job of taking care of my issue but they made me wait much longer than I needed to. I was told that I needed to give them 3 and a half hours, they kept me there for 6 with no real explanation why.
No. Stars poor experience, would never ever buy there again!
I've had continuous issues with the dealership. This time is was for a claim on my ZAKTEK paint protection. I have a spot on the hood that ABC Nissan service took picture of and submitted to ZAKTEK for approval. I left my trick at the dealer for two days. After contacting the dealer for a status update they gave me some BS about my "basic coverage" protection plan and nothing was done. Why didn't they tell me that before I left my truck? They also lost my ignition key during this visit!
Business response:
Robert, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
I went in for an oil change and tire rotate for a car with 15000 miles they charged me 500 bucks and charged me for many things it did not need. I will never ever go there again
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
I wasnt available. I was interested but if I bought the car I couldnt have it till the recall was fixed. How can you sell cars when the recall fix isnt determined by the manufacturers. No parts no fix. Yet other dealerships give you the car. Interesting
Business response:
Mario, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
ABC Nissan has a 4.2 star rating with 7,797 reviews.
ABC Nissan is open now. It will close at 9:00 p.m.