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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Avoid these guys like the plague. Do not go to this Nissan dealership. I recently finished the lease on my Nissan, and went into this dealership to buy the car. I had been leasing a car from them for 3 years, and had never missed a payment. The quote they gave me was several thousand above the residual value of the car, so I went through the quote item by item. They had added a $499 "disposition fee" that was apparently from Nissan and automatically charged to anyone buying their car, and a $499 "doc fee" that went to the st... read more
Business response:
Hello, Nick. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please contact our General Manager, Adam Marazzo at [email protected] at your earliest convenience.
These guys are liars. Avoid these guys like the plague. I recently finished the lease on my Nissan, and went into this dealership to buy the car. The quote was several thousand above the residual value of the car, so I went through the quote item by item. They had added a $499 "disposition fee" that was apparently from Nissan and automatically charged to anyone buying their car, and a $499 "doc fee" that went to the state of Arizona. Something didn't seem right. I went back and forth with them, and they said there was nothin... read more
Business response:
Hello, Nick. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please contact our General Manager, Adam Marazzo at [email protected] at your earliest convenience.
Very disappointing. sad and angry experience. I had a really poor experience with this dealership and am truly disappointed. I saw a used car online and asked the dealer for an out the door price and informed them of my offer. The price that I offered was automatically changed on their online ad which I have a copy. I spent 2 days going forward with the purchase, even having my mechanic examine the car . When it came time for finalizing the purchase, the final price escalated to several thousand dollars more than agreed upon... read more
Business response:
Ann, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact our General Manager, Adam Marazzo at [email protected] at your earliest convenience.
Muy mala experiencia y muy decepcionada salí de deler..no... Muy mala experiencia y muy decepcionada salí de deler..no lo recomiendo a nadie,mentiras y engaños nada mas.No saben trabajar en el área de ventas..
Business response:
Viky, lamentamos escuchar sobre tu experiencia menos que excepcional con nosotros. Nos gustaría tener la oportunidad de hablar con usted más sobre esto. Póngase en contacto con nuestro Gerente General, Adam Marazzo, en [email protected] lo antes posible.
Customer service, no gas, no service. Sales managers need to get customer service training. Maybe they forget people can write reviews. Nothings better than financing $28,000 for a car and when you leave the gas light is on. Really you can’t put gas in it, wow oh and don’t forget to pay for the oil change on the car that is no longer mine.
Business response:
Hello Tyler, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact our General Manager, Adam Marazzo at [email protected] at your earliest convenience.
Very Poorly Managed I tried to buy a 2008 Toyota Solara from ABC Nissan a few weeks back. It was a very unpleasant experience. The experience began positively- my salesman, Eric Larson, was knowledgeable and pleasant. Since the car was reasonably priced we had reached a fair deal within 5 minutes. Enter the Sales Manager- a guy named Jerry- and the deal rapidly fell apart. And unpleasantly so. People like Jerry shouldn't be advising people like Eric on how to sell cars. Unless I knew Jerry was gone I would never return to AB... read more
Poorly Managed I tried to buy a 2008 Toyota Solara from ABC Nissan a few weeks back. It was a very unpleasant experience. The experience began positively- my salesman, Eric Larson, was knowledgeable and pleasant. Since the car was reasonably priced we had reached a fair deal within 5 minutes. Enter the Sales Manager- a guy named Jerry- and the deal rapidly fell apart. And unpleasantly so. People like Jerry shouldn't be advising people like Eric on how to sell cars. Unless I knew Jerry was gone I would never return to ABC Nis... read more
Business response:
Steve, we would like to get to the bottom of why the deal fell apart. Please contact our General Manager Adam Marazzo at [email protected] so we can discuss this further. Thank you.
Dissatisfied I went to ABC Nissan to purchase a car due to their advertising saying 45 minutes no more spending four hours at a dealership. I filled out the appropriate information online and they did not stand behind any of it. My online deal was for for 10,000 for a 2019 Ford fiesta after my upside down of 2000 put into the car which was a good price for me. When I got there they stated they don't use that information and start it over and it was like every other car dealership I spent four hours in their haggling on a pri... read more
Business response:
Terry, we are so sorry your time with us took longer than expected. We would like to discuss this pricing issue on a more personal level, so at your earliest convenience please contact Adam Marazzo, our General Manager, at [email protected].
I went the ABC Nissan due to their website stating... I went the ABC Nissan due to their website stating low-stress car buying, financing and trade in done online, and no more spending 4 hours in a dealership.unfortunately I spent four hours in the dealer none of the information I put on line was used and they did not agree to the contract that was made so it became just like every other car dealership. I took the car home after 12 days they did not get the financing that was stated in the contract I return the car and will ... read more
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 8,135 reviews.
When is ABC Nissan open?
ABC Nissan is open now. It will close at 9:00 p.m.