Businesses do not need more software. They need Outcomes.
Birdeye's AI agents work for multi-location brands to increase leads and foot traffic, reduce costs, and grow revenue.
“We help 150,000 not just stay afloat, but soar ahead — with hyperlocal AI that drives outcomes. Our vision: reach 1M businesses and 1B consumers, transforming brands one location at a time.”
Naveen and Neeraj Gupta Founders, Birdeye
AI for Hyperlocal Marketing
trusted by businesses worldwide
Birdeye introduces a new operating model: Service-as-a-Software. This approach delivers outcomes directly—via intelligent, task-specific AI agents that run marketing workflows autonomously. No manual setup, no toggling between tools—just results.
The Birdeye Difference
Outcome-Driven AI
Outcome-Driven AI
Not just software — intelligent AI agents that directly deliver business outcomes.
Built For You
Built For You
AI that’s personalized to your brand, knows your context, and enforces your unique company and industry standards.
Service as a Software
Service as a Software
We combine outcome-driven AI Agents with expert support to ensure businesses get results, not just more tools to manage.
Hyperlocal Scale
Hyperlocal Scale
Tailored for the unique needs of multi-location businesses, whether you have 10 or 10,000 locations.
Our values make us who we are and help us do what we do.
Customer Happiness
Customer Happiness
Our success is tied to our customer’s success
Innovation
Innovation
We will be #1 product in our categories
World-Class
World-Class
We will be second to none
Family Spirit
Family Spirit
We treat employees as family
Nonstop innovation
Birdeye Founded
Birdeye founded by Alumni of Google, Yahoo, Amazon, and Cisco.
Platform Launch
The online presence management tool for SMB and enterprises launches.
$8M Series A Round
Birdeye raises $8M to expand its customer experience platform.
$25M Series B Round
Birdeye raises $25M to accelerate its enterprise business.
Customer Surveys Launch
Birdeye turns feedback into customer-driven marketing with surveys.
$60M Series C Round
Birdeye closes $60M Series C round to accelerate its global expansion.
First International Acquisition
Birdeye acquires Cube Online, extending its footprint across Australia and the UK.
BirdAI Launch
BirdAI is announced at Birdeye VIEW for marketing and multi-location experts.
$100M Arr
Birdeye crosses $100M annual recurring revenue milestone on accelerated growth and AI expansion.
Birdeye Social AI Launch
Birdeye launches the first AI-powered social media suite for multi-location brands.
Insights AI & Competitors AI Launch
Birdeye introduces new AI products to benchmark customer sentiment and competitive performance.
AI Agents Vision
Birdeye delivers outcomes directly with AI agents and multi-layered LLMs.
Leadership team
Naveen Gupta
CEO, Co-Founder
Neeraj Gupta
CEO, Co-Founder
David Lehman
President GTM
Yang Chao
CFO
By the numbers
150,000
Businesses uses Birdeye
2012
Year founded
6
Global offices
1,000+
Team members
Board and investors
Ajay Chopra
Board Member
Rob Theis
Board Member
Joseph Porten
Board Member
Kevin Weil
CPO at OpenAI
Marc Benioff
Salesforce CEO
Jerry Yang
Yahoo Co-Founder
Clara Shih
Head of Business AI at Meta
Gokul Rajaram
Founding Partner
“Birdeye has really allowed us to get a good sense of where the pulse is. We can see where we’re thriving and where maybe we’ve fallen short.”
Kelly Palms Director Of Business Development, Complete Emergency Care
Birdeye ranks #1 across the categories most important to your business
Online Reputation Management Software
Local Listings Management Software
Social Media Suites
