This profile has been claimed by the business owner or representative.
At Airpark Dodge Chrysler Jeep Ram in Scottsdale, AZ, we’re dedicated to providing an outstanding selection of vehicles and service to the Phoenix metro area, including Tempe and Mesa. Explore our inventory of popular models like the Ram 1500, Jeep Wrangler, and Dodge Durango as well as various used models. Whether you want to buy, lease, or finance, our knowledgeable team is here to guide you through a seamless experience. Our state-of-the-art service center, with manufacturer-certified technicians, handles essential mainte... read more
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
The transmission went out on my brand new 2025 Ram one week after I bought it. My vehicle was in the shop for 13 days for repairs. When I got the vehicle back it had an exhaust leak so I took it back. I waited about 2 hours for them to tell me they didn't have the parts to fix it so I'm driving it around with an exhaust leak.
My Sales Advisor, Kim Anderson, has been great to work with, however, on my last visit the tech assigned to my car failed to complete the task and fix the problem. I will have to reschedule.
End deal was not as proposed and have had the car now several days with no plate. They rush through sign sign sign and you end up with stuff you did not want and a higher payment
This place doesn't give a crap about you after your warranty expires. Asked them to perform warranty work while I was still in warranty but then of course, 3,000 miles after my warranty expired, they tell me I they found all of the issues but now I am liable for the price. I brought my jeep in 2 years ago for this issue and they claim they never found it. Every single time I brought my jeep in for service I'd ask them to check for a sound coming from the front wheel wells but it wasn't until after my warranty expired, they t... read more
Our interaction with the staff was not friendly. We felt that our concerns were met with skepticism. Very transactional experience and we will find a different dealership to work with next time. The speed at which the repair was done, however, exceeded our expectations.
The dealership is nice but customer service is horrible. Especially for buying a brand new new truck.
Started out accommodating and the issue was unable to be corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service adviser and technician all agreed to have noticed and that they had already Initiated 3 repairs on. Was told “that’s just how these trucks are” my the service manager. He tried to convince me that his diesel specific technician had told him my concern was standard. Had to get Chrysler involved and the issue was then fixed even t... read more
The service takes 1 week to be done, I have to be calling them to get an update. And even calling my agent never answered my calls. It was a really bad experience
Unpleasant experience at Air Park Jeep. DO NOT Recommend Please shop elsewhere in Scottsdale Arizona.
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 8,259 reviews.
Airpark Dodge Chrysler Jeep is open now. It will close at 8:00 p.m.