This profile has been claimed by the business owner or representative.
At Airpark Dodge Chrysler Jeep Ram in Scottsdale, AZ, we’re dedicated to providing an outstanding selection of vehicles and service to the Phoenix metro area, including Tempe and Mesa. Explore our inventory of popular models like the Ram 1500, Jeep Wrangler, and Dodge Durango as well as various used models. Whether you want to buy, lease, or finance, our knowledgeable team is here to guide you through a seamless experience. Our state-of-the-art service center, with manufacturer-certified technicians, handles essential mainte... read more
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Honest Review about Airpark DCJ Ram Dealership in Scottsdale AZ: On Nov 10, we went to this dealership, with an appointment, to check out a new Chrysler Pacifica. Unfortunately, the car was shown to us in a horrible, neglected and super dirty condition. Also, it had damages in the front bumper and front right fender, and a dead battery. The salesperson was embarrassed as she admitted. We sat down to talk numbers with the manager. He showed us his offer on paper. We asked him if he can do any better on the car, he said the mo... read more
Horrible experience my truck came with a shattered window they wouldn't fix. To this day still don't have the paperwork to get my plate. Cant get anyone to call go ANYWERE else!
Gladiator for its oil change. Came in at 2pm on August 26th, and like I always do, removed my pistol from the holster I have down by the gear shifter, and put it deep in the center console, and covered it. When I picked up the vehicle, the first thing I always do is put it back, so it's within reach. Well, it wasn't there. Called the Scottsdale PD, and they came out and filed a police report, but im sure it's well gone now. It's frustrating & sad that someone would do such a thing. If you're bringing in for service, I'd reco... read more
Was on my way to test drive a vehicle that I was going to buy. Asked earlier in the day if it was available to check out and drive. Was told it was and to swing by. Got a text half way on my trip over saying they couldn’t get the key because the service dept is locked and they are closed today.
Here is another dealer that changed all its staff and its entire practice of treating customers with respect to like xxxx. Called to make an appointment, was told that the appointment is to talk to a service advisor, NOT for the service (this is the crap Airpark Jeep methodology mentioned in my previous review). The vehicle would have to sit there for 3 days to be looked at and diagnosed. I asked "why don't we just make the appointment then for in 3 days?" That confused the advisor (John), who just said "we don't do it that ... read more
Stay away from Airpark Dodge Chrysler Jeep. Read the negative reviews because they are telling the truth. This dealership is riddled with post-sale issues and accountability. We leased a Jeep Wrangler 4xe on April 23, 2023 from the salesperson Andrew/Drew, and the vehicle has been great thus far. What has not been great, is that we have still not receivedthe money for our trade-in vehicle. We have attempted to reach out to the dealership multiple times with every employee telling us something different. Specifically, Brian (... read more
Hello, I would like to apologize for my behavior at our appointment. I hope it is accepted and as I am sure, a lot of bad behavior has occurred due to the treatment of the customer by the service associate. While it was wrong of me, I need you to understand just how that button was pushed. First of all, I had an appointment the middle of November for a Dodge recall of an airbag. When I arrived at my scheduled appointment, I was asked if I was planning on waiting, which I was, but then I was immediately told the car would be ... read more
NEVER get service done at this location! I'd give 0 if I could. Lack of Customer Service, Lack of Communication, and utter disrespect for their customer's time runs rampant here. Expect to hear "Well I don't know anything about that." or "That person is not here today". I had to go in 4X to get 1 single issue fixed. The buck was always passed and I did not get to work with the same person twice after my first visit. Even Service Managers do not communicate to one another when something has been escalated to try and save any ... read more
Bought a jeep that was "certified" and in two month I have dead batteries that the dealership refuses to replace. I am still in my 90 day window and they still will not accommodate me. Service is the worst everywhere I turned. I wouldn't buy or even have them put air in my tires.
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 8,259 reviews.
Airpark Dodge Chrysler Jeep is open now. It will close at 8:00 p.m.