Airpark Dodge Chrysler Jeep

driscj 

on DealerRater

13 years ago

While at Airpark I worked with Brandon & Larry from the sales floor and was very impressed with Larry but disappointed in Brandon's ability to answer questions, understand my need for information to make decisions, or his ability to find vehicles that Cars.com indicated were on your lot. Larry on the other hand was very informative down to earth and reasonable to work with. While I purchased a new vehicle from the dealership I am not 100% sure that the price paid was fair to both the dealer and the customer (me). Finally the... read more

lezlie54 

on DealerRater

13 years ago

I really appreciate the service professionals at Airpark. I will say I am not happy with my PT Cruiser this time. I had a 2001 bought it in 2003 and loved the car.this is when I met the Airpark group. Now when I traded my wonderful 2004 350 Z for this 2008 PT Cruise that had nothing included not even cruise control. Which I assumed it had it included or I would not of purchased this model. I was miffed. I have had to put in a transmission, motor mounts and have had air-conditioning problems and some other main component. Now... read more

jared3390 

on DealerRater

13 years ago

Saw ad online for 2010 V6 challenger, for 19,999 and i went in and had sales men try to sell me it for 24,000 sticker, and after i told him about the ad he immeadiatly said ok, proving he was gonna rip me off from start. I signed all paper likes a idiot and didnt double check the freaking actual price of car, i just looked over the side things like service plan and sales tax and didnt realize god damn liar sales man changed my sale price from 19,999 to 21,000, he added 1000 dollars out of nowhere. 

Frank G. Reyes 

on DealerRater

13 years ago

Lisa and Bob were the perfect type of car sales people you would want to buy a car from. They are a no hassle or price haggling duo and do not force you into buying something you do not want. I would recommend this team to all my friends for purchasing a vehicle. The problem occurs after you buy the car and have to deal with finance shoving every extra warranty option down your throat. At that point and time is when you want to cancel your purchase and go elsewhere. I was very disappointed with Brad and his constant badgerin... read more

denellath77 

on DealerRater

13 years ago

Horrible Dealership!! Wouldnt recommend this place to my worst enemy! First car we bought they told us had a warranty and of course it didnt.. I should've learned the first time but I took personal responsibility because I didnt ask for anything in writing. So we bought a 2010 Dodge Ram from them the second time, It was supposed to be CERTIFIED!!! Come to find out later when carfax had been pulled it had been in a T bone accident!! Do not trust this dealership. Of course after we bought the truck we couldnt get anyone to eve... read more

wld85022 

on DealerRater

13 years ago

I almost changed my mind on the deal to say "no" because the guy in Finance was way overboard in trying to sell a vehicle extended service plan. I think I must have said "no" to him at least 20 times in over half an hour as he kept brow beating me with his sales pitch. I still need an owner's manual for the vehicle; there is a locking lug on the spare tire and I have no way to remove it; and Nathan was supposed to schedule a time for his Painless Dent Removal person to do some minor work on the vehicle. AS far as I am concer... read more

subconsciousme 

on DealerRater

13 years ago

Wow. That is all I have to say. We were very sad that Wow. That is all I have to say. We were very sad that we could not afford the gas on our Nissan xTerra anymore, and were put into a position of needing to trade it. With that said, we submitted an AutoTrader appraisal and many dealerships came back with vehicles within our parameters. But AirPark came back with the most promising lead. We traded our xTerra with 92k miles with a Dodge Caliber with 42k miles. Aside from the fact we had to trade, we were very happy with the ... read more

Tclark225 

on DealerRater

13 years ago

Worst customer service ever!!!!!!!!!!!!! They told me they were going to give me a set dollar amount for my vehicle and gave me the hand shake on the deal and told me to bring the vehicle back on friday. The next day they called and said the Manger was not there the day i brought my vehicle in and the used car manager did not have the authority to tell me a price for my vehicle, so they can no longer give me that amount. What a joke. They are a typical bait and switch dealership. Do Not Buy from these crooks!!!!!!!!!!!!!!!!!... read more

ccalderwood 

on DealerRater

13 years ago

Don't let these bozo's fool you, get everything in writing and review it carefully. The finance staff uses high pressure sales tactics making the the whole experience sour by the end. They will take advantage of anyone. We bought a car at another manufacturer on the other side of Scottsdale road in Phoenix and it was a much better experience without the deceit, lies and thievery. Avoid airpark Dodge if possible.