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Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
At Airpark Dodge Chrysler Jeep Ram in Scottsdale, AZ, we’re dedicated to providing an outstanding selection of vehicles and service to the Phoenix metro area, including Tempe and Mesa. Explore our inventory of popular models like the Ram 1500, Jeep Wrangler, and Dodge Durango as well as various used models. Whether you want to buy, lease, or finance, our knowledgeable team is here to guide you through a seamless experience. Our state-of-the-art service center, with manufacturer-certified technicians, handles essential mainte... read more
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Horrible service and extended warranty Our jeep has been in 4 times to fix some trim pieces. Only 1 was fixed. They said the rocker panel was replaced, lied. They not only didn't replace it but it come back missing all the clips. Took back in and said it wasn't covered because a 50 lb little girl stepped on it. They will do and say anything to get out of fixing something. I was willing to fix myself if they would give me the parts.
False advertising I bought what I thought was my dream car, my last before I pass on. Turns out what was on the window sticker was not on the car. I am a 100% disabled Vietnam veteran and need a soft ride due to back injuries. Sticker said it had three tier suspension. It did not, no suspension just mode as we found out on the ride home. I contacted the and asked to bring it back , plus pay for paperwork readjustment for them and get the suspension package. All they would do is take me for $13,000 on a loss for "used" vehicl... read more
Worst service dept ever!! I don't have the time or energy to go into all of my experiences with Airpark's horrific service dept, but here's a summary. Plan on 2-4 visits per issue, plan on no return calls from anyone, including the service director or the service manager. Perhaps the product is such a mess that they're burnt out dealing with all the Chrysler issues, but this dealer has the worst customer service ever. I called them with an emergency (fuel leak) and BethAnne couldn't be bothered to return my call. I finally r... read more
Worst Service ever Airpark claimed to have performed a service on My truck that according to another dealer I finally took it to, said he could not see any evidence that service was performed. No proof from looking at it. On top of that they charged me close to twice as much as another dealer would have. AirPark has continuously provided, or better yet, not provided services they claimed to have performed. I took the truck back to them four times for the same problem before it was actually was fixed. And they claim they have... read more
Awful Customer Service in Service Department I am a 15 year customer of this dealership and until now have been generally satisfied. It has now been 2 days and I am still waiting to get a call back from Beth Ann, the service manager and Coye Pointer, the General Manager and no one calls back. Although the switch board answers the phone I getting the feeling they are about to go out of business as no one calls back. I was very specific that I wanted to schedule service but that doesn't seem to mean much ethos dealership.
Service Scam I took my PT cruiser into this dealer as I noticed they were a five-star dealer. I was from out of town and didn't know anybody that could recommend a place. Took the vehicle in for a shaking on the front end. Left it for the day got a phone call back stating stating that there was $3300 in repairs required. I told him to put it back together and I'd be there to pick it up the guy said I still have to charge you for the labor. I said that's fine I ended up taking to a Good Year service center nearby that was rec... read more
Waiting 7 hours to hear back on diagnostic I dropped my truck off for an 8 am appointment at Airpark RAM, it is now 3:45 pm and I have not heard back from my advisor. Left 4 messages for her and one for the service manager and no return call. I was told that the procedure may take up to 2 hours, now I have sacrificed my work day since I do not have a vehicle.
This Is What Air Park Dodge Dealer Service Did With Me ok i jest won't to say Dodge air park is the worst expertness i had on my life ever in the past from the time did i bot the car from this dealer on march tell last Tuesday on 08/25 /2015 i use to go there to do chinning oil cos i but that program for $300 when i perches the car and every time i was there for change oil i have to go back the next day cos the servic deportmant is scke cos i have to go back cos i have leak under the car all over the car spot of oil under i ... read more
Incredibly poor service, terrible follow through. I set an appointment for service in the morning. The service area is grid locked. It takes 45 minutes past the appointment time to turn the vehicle over to a service writer. The day goes by without any communication. I called late the first day, early the second and made my final call later that morning telling the service writer that if she did not call me back, then my next call would be to the GM. That got me a return call stating the car would be done in an about an hour.... read more
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 8,260 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is closed now. It will open at 8:00 a.m.