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Airpark Dodge Chrysler Jeep

4.3

About this business

At Airpark Dodge Chrysler Jeep Ram in Scottsdale, AZ, we’re dedicated to providing an outstanding selection of vehicles and service to the Phoenix metro area, including Tempe and Mesa. Explore our inventory of popular models like the Ram 1500, Jeep Wrangler, and Dodge Durango as well as various used models. Whether you want to buy, lease, or finance, our knowledgeable team is here to guide you through a seamless experience. Our state-of-the-art service center, with manufacturer-certified technicians, handles essential mainte... read more

Location details

7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.38,260 reviews
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alexandru's profile image
alexandru 
14 years ago

Bought a used 2005 jeep cheroke about 2 months ago, sales experience was not too bad, but service center at this dealer was a knightmare. We live in Goodyear and my wife had to drive cross town for service only to be told by David in service that our jeep warranty was not in the system, David treated my wife with great disrespect and made her feel like she did not know what she was doing, my wife left the dealer in tears. This is very disappointing coming from a big dealer like Airpark. The following day I made the 30+ mile ... read more

irvben's profile image
14 years ago

Terriber Service! Brought my car in for an oil change 3 months ago, and told them to look at my brakes their is a loud squeaking noise coming from the brakes. When i picked my car back up from the oil changed, they told me my brakes where fine and its just the dust built-up and there is nothing to worry about. I brought in my car for an oil change last week, and they told me my front brakes are metal on metal. I spoke to the manager, and she told me she would investigate the manner and give me a call back. It took her 3 days... read more

pbodnar's profile image
14 years ago

It was the worst experience ever. I called in well ahead to reserve an appointment for the 100,000 mile service on my 2006 Jeep Liberty Diesel CRD - including new timing belt - clearly stated at the onset - and when I arrived I was shuttled off quickly amongst a throng of people there at 8:00 in the am. The order ticket wasn't even written up right - it said "90k inspection" - not the 100k SERVICE AND TIMING BELT I REQUESTED - among other specifics I itemized and wanted done that day - the only day I had off that week! I tri... read more

Albanese's profile image
14 years ago

it seems to me wrong, when I report a noise on the front, one can tell me that it costs $ 115 to check, knowing that the magnum is a recognized vulnerability. I did change my battery, battery terminals have not even been changed. In the revisions, the checkpoints are not made: lack of water in the radiator, pressure tires ect, ect ... 

R.L.J.'s profile image
14 years ago

Aaron Baez has been wonderful and has always had his best foot forward in assisting. My answer for over all experience as bad - is simply because this last visit rendered an expected wait time that was by far ridiculous. The two hours expressed time, stretched into ten hours (dropped off at 7 a.m. - picked up at 5:00 p.m.) A little adjusting and everyone is again good to go... thanks for asking for the feed back... 

OCEANLOVER's profile image
OCEANLOVER 
14 years ago

MY JEEP WAS SERVICED ON 6/1/11 FOR THE DIAGNOSTIC LIGHT COMING ON. THE 30,000 MILE CHECK UP WAS DONE ALSO. TONIGHT 6/2 THE BRAKES ARE SQUEALING WHEN I BRAKE. I NOW HAVE TO BRING THE JEEP BACK IN. I HAVE CALLED AND LEFT PAUL A MESSAGE STATING I WILL BE THERE AT 7AM ON FRIDAY. AS YOU CAN IMAGINE I AM NOT HAPPY ABOUT THIS. ARE BRAKES , BRAKE PADS ETC NOT CHECKED DURING THE 30,000 MILE CHECK UP? I WOULD APPRECIATE A RESPONSE. I WILL NEED TO WAIT IN THE LOUNGE WHILE MY JEEP IS BEING SERVICED ON FRIDAY. THANK YOU, ANDREA CHRONISTE... read more

dorica40's profile image
14 years ago

I was mislead with my extended warranty. I had problem with my glass since I bought it. They were aware of the problem and they said that it was not cover when I was told with this warranty the covertible part will be cover. The first time I take my car to get service I was over charged for a oil change. They charged my $906 making my checking account negative. I was sold that I will receive a call from management but I never did. I had to call and even then they did not care.I will be filling a complaint with the better bus... read more

prayeranswers's profile image
prayeranswers 
14 years ago

Although, my overall experience in working with Gregg Gayan, my Salesman, was very pleasant, my experience with the Parts Dept. was not. I called to order an extra key for my 2010 Jeep Compass, which I had just purchased a few days prior, I was told that a key was in stock, but programming the key would take approximately 45 minutes, so I told the Parts Dept. that I would wait to go in to pick up key after lunch. I purposefully hung around the general area of town to kill some time since I actually had been at the DMV at the... read more

klpenguin's profile image
klpenguin 
14 years ago

Brought car in for head liner repair got mit back and it was not fixed ! asked to see the manager I was told go ahead . No effort to get the manager or talked to the manager just she is over there. had to leave the car for another 2 days. Very inconvient and a waste of time. All this could have been avoided if the car was inspected prior to calling me and haveing me come out. Service advisors need to inspect the cars before handing them back to the customor. Even though I have een taken care of the end result has yet to happ... read more

Frequently asked questions about Airpark Dodge Chrysler Jeep

How is Airpark Dodge Chrysler Jeep rated?

Airpark Dodge Chrysler Jeep has a 4.3 star rating with 8,260 reviews. 

When is Airpark Dodge Chrysler Jeep open?

Airpark Dodge Chrysler Jeep is closed now. It will open at 8:00 a.m.